Talent Acquisition Specialist

Who we are:

Mama Money is a growth stage fintech startup working to help migrant workers in South Africa send money home. Since 2015 we have been providing reliable remittances, at a socially fair price, to those that need it most.

Mama HQ is in beautiful Cape Town, South Africa. We are 131 people strong (and counting) from 19 countries across Africa, Asia, the UK, and Europe. Our culture is built around the well-being of our team members and making a difference in our communities. “Just be lekker!” personifies our approach to work: we trust the wisdom of our talented and diverse team to do what is best for our customers and get the job done responsibly, without pedantic policies.

We’ve been around since 2015 and have earned a few accolades along the way, made some new friends, and expanded our reach. We've had some great times and some tough times, but we continue to focus on helping people rather than maximizing profit.

In order for us to continue to grow, we need a Talent Acquisition Specialist who will ensure that we are attracting and hiring the right people for our needs, that we have a seamless and effective recruitment and onboarding process and that all candidates have a positive experience that aligns with Mama Money’s values.

As our Talent Acquisition Specialist, you will look after various elements related to recruitment, onboarding and employee wellness.

As our Talent Acquisition Specialist , you will:

• From a recruitment perspective you will:

• Ensure a solid understanding of the business functions and requirements, flagging if further information, activities or support are required to assist with this

• Manage the entire recruitment process from inception to completion (i.e. taking briefs, advertising the role, sourcing suitable candidates, screening candidates, scheduling interviews, issuing offer letters, and background checks)

• Source candidates for a variety of roles across Engineering, Data, Finance, Compliance, Sales, Marketing, Customer Success and other ad-hoc roles that may arise

• Screen potential candidates for skill and culture fit

• Draw up shortlists

• Arrange and coordinate interviews with candidates and hiring teams

• Provide feedback to candidates throughout the process to ensure they are updated at all times as to the status of the process

• Provide consistent feedback internally on role status and flag any issues, delays, or concerns as it relates to the internal process or candidate experience

• Assist in salary benchmarking exercises when required

• Ensure placement deadlines are met or flag in advance if they will not be

• Build an active pipeline of suitable candidates for future opportunities within the business

• Look out for opportunities to improve the candidate experience and internal process - use data to support these decisions

• Work closely with the marketing team on recruitment marketing initiatives

• Your onboarding responsibilities would include:

• Liaising with IT, Office Management and other relevant departments to ensure new joiners are set up ahead of the start date

• Arrange onboarding sessions with relevant departments and new joiners

• Manage welcome comms with new joiners to ensure we have all the necessary information

• Be present and accessible for onboarding week to welcome and manage new joiner's smooth transition into the company

• Compile and distribute monthly onboarding surveys and share with relevant colleagues

• Analyse survey results and recommend improvements based on feedback received

• Spearhead ad-hoc onboarding events

• In addition, you will:

• Be involved in ad-hoc talent projects that relate to employee wellness and culture

About you:

• You have over 6+ years experience recruiting candidates in a variety of roles at all levels especially within the tech/fintech space
• You have excellent verbal and written communication skills
• You are passionate about candidate experience and understand the importance of moving quickly while ensuring you maintain a high standard of quality
• You are adaptable, resilient and proactive
• You are well-versed in sourcing methods and understand how to source and engage both active and passive candidates
• You can work autonomously and prioritise your workload
• You are eager to get involved beyond the scope of recruitment
• You live in Cape Town and like being in an office environment

It would be a bonus if:

• You have worked within the fintech space or at a scaling startup environment.

Why Mama:

At Mama Money, the customers & communities we serve are at the heart of all that we do.

We bring our authentic selves to work where we are free to express our diverse identities while staying true to what we believe in and how we feel. Part of that means being able to have difficult conversations when necessary but always remembering to do so with trust, respect, and a positive mindset. Being open to receiving feedback and understanding how this helps us evolve and grow is essential to succeeding in our environment.

We are responsible for ourselves, our behaviour, our delivery, and our output. Although we always aim to move things forward and get $hit done, we start small - taking it step by step and always looking for ways in which we can improve. We know from experience that when we work together towards a common goal, we can achieve anything.

Mama Money is a special place because we care. We care about our customers, we care about the people who work for us and we care about the impact our work has on the world. There are things that we don’t care about too. Things like bureaucracy, discrimination, ego, titles, and silos. We’re a friendly bunch who don’t take ourselves too seriously but we do take our work, and our customers’ hard-earned money, very seriously.

Mama’s values:

1. Customer & Community

2. Brave & Authentic

3. Positive Mindset

4. Responsible Mindset

5. Togetherness

NB: Applications only open to candidates in Cape Town, or candidates who are actively looking to relocate at their own expense.