Product Manager

Our client’s success is our success. And you make it happen

Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through technology like NPP (New Payment Platform), buy now, pay later, and open banking.

Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.

We are looking for a Product Manager to join our Financial Crime team.

As payment methods evolve, so too do the efforts of criminals in their attempts to defraud businesses and consumers. From sophisticated online scams to identity theft and phishing. We’re looking for a Product Manager to continue to drive forward Cuscal’s robust fraud monitoring solutions that leverage artificial intelligence (AI) and Machine Learning (ML) to stay ahead of emerging fraud trends, while protecting our clients; their customers, brand, and balance sheets.

About the Role:

• Design value propositions that differentiate Cuscal’s position in the market
• Ensure that there are clearly defined product requirements, SLAs aligned to market needs, pricing models and distribution channels.
• Manage the integration of new product development or product change into existing processes.
• Evaluate product competitiveness to enhance business impact and product profitability.
• Ensure that all products, services, and activities are compliant with all forms of regulation, legislation and/or policies.
• Clearly understand the relationship between the clients and Cuscal and take every opportunity to enhance the relationship with our clients.
• Monitor projects to provide recommendations and solutions in line with product roadmaps.
• Develop, prepare, and deliver presentations or communications on products and services to clients and other interested parties to assist in the education process and marketing of Cuscal’s products.
• Stay up to date on industry trends and new developments in payments technology to help improve payment processing efficiency.

About You:

• 3+ years of Product Management experience in banking, fraud, and financial crimes with a preference for delivering SaaS and/or B2B products
• Demonstrated Experience in development and execution of product management tactics for complex products
• Demonstrated experience in product development/enhancement of business cases for B2B Partners and clients
• Domain experience in payments issuing, switching, settlements and/or disputes is highly regarded

Join us at the forefront of payments

Why Cuscal?
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

Next Step
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.