Customer Success Engineer

Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and other Discrete industries.

Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.

The role: Do you want to play a part in making industry 4.0 a reality for high-tech manufacturing companies?
If you are a self-motivated individual who has a passion to engage with customers to ensure that they realize their manufacturing potential and thrives in a fast-paced environment, look no further! Team up and apply now as Customer Success Engineer.

What You’ll Do:

• Establish regular communications with customers in order to understand their needs to help shape the product roadmap
• Understand how customers use our products ...