Speexx, a leading provider of award-winning cloud-based online people development solutions for a global workplace, is seeking a User Success | Technical Support Specialist (m/f/d) to join our fast-growing team. As one of the top 10 fastest-growing start ups in Europe, Speexx is dedicated to driving productivity by empowering and developing professionals internationally. We are looking for a talented and motivated individual who can provide technical support on a freelance basis and ensure user success in our cutting-edge software solutions.
The User Technical Support Specialist will play a critical role in assisting users in maximizing the value of Speexx's online solutions. The successful candidate will have strong technical skills and will work closely with the customer success and product teams to troubleshoot and resolve user issues. This is an excellent opportunity for someone who enjoys working with technology and has a passion for providing exceptional customer support.
Responsibilities
• Provide help and technical support to end-users of a B2B SaaS solution via Intercom.
• Ensure timely resolution of user issues, escalating when necessary.
• Develop and maint...
Speexx
Speexx is a leading provider of award-winning cloud-based online language training and testing solutions for a global workplace
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