The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
The charter of the Infrastructure, Engineering and Operations Team is to provide 24x7
incident response, develop and maintain automation and tooling, deploy software
developed and tested by Xoom Product teams, manage infrastructure as code and
maintain compliance with all business, security, and regulatory requirements for
Production Operations in Xoom. Your responsibilities will include, but are not limited to:
Promote a culture of automation, transparency, and accountability.
Maintain the virtual machine infrastructure in support of the Xoom application stack as
we continue adoption of immutable infrastructure as code.
Codify and automate manual tasks to reduce toil.
Assist with troubleshooting and triage efforts during incidents.
Assist with development of root cause analysis and participate in postmortem exercises.
Adopt new technologies and strategic initiatives to reduce change friction and promote
availability, e.g., Kubernetes.
Create, review, and improve documentation for tools and processes used in support of
the infrastructure.
What do you need to know about the role:
- We will need to go to the office 3 days a week
- This role provides support to the development team
- Team members are on on-call rotation 7 days 24/7 ~every month
Meet our team:
Our team is a group of talented individuals located in Guatemala and US, that provide support the Xoom BU
Job Description:
Your way to impact
The candidate will be able working directly for the Xoom BU, our goal is to make sure that our infrastructure can support the development team needs
Your day by day
Candidate will find :
- New challenges everyday.
- Troubleshooting
- Infrastructure
- Implementations
- Development
- Planning
What do you need to bring
- Proactiveness
- The best attitude to tackle new challenges everyday.
- Customer Service
- Team Player
**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply
Additional Job Description:
Requirements
- Several years’ experience administering Production Linux systems (RHEL/CentOS/Oracle Linux preferred) in a 24x7 Production environment
- Scripting or coding experience with one or more languages (e.g., bash, python, groovy)
- Strong understanding of network architecture and protocols for LAN and WAN (TCP, UDP, ICMP, ARP, BGP).
- Strong understanding of the OSI layering model, with a focus on Layer 7
- protocols (HTTP/S, DNS, NFS, SMTP, SSH)
- Comfortable with REST, JSON, XML and similar web service concepts
- Understand basic cryptography, TLS handshake protocol, and certificates
- Participation in a 24x7 on-call rotation
- Ability to trace and debug issues across the entire technology stack
- Ongoing motivation to automate manual, repeatable tasks
- Excellent communication, time management, prioritization, and context- switching skills
- Strong attention to detail and follow-up
- Written and verbal proficiency in English, with Spanish as a nice-to-have
- Able to work independently and responsibly in a dynamic and fast-paced environment.
Desired Skills
- Experience and/or strong understanding of docker, terraform, packer, ansible,
- Jenkins and Kubernetes.
- Technical understanding of, or experience using, datastore technologies such as
- MySQL, Elasticsearch, Cassandra, Redis, Zookeeper, Kafka.
- Experience managing F5 and/or Google load balancers
- Experience fulfilling PCI and other security oversight requirements.
Education
- B.S. in Computer Science, or equivalent technical training and professional work
experience.
***Candidates will be expected to work hybrid (3 days at the office 2 days at home)
Subsidiary:
PayPal
Travel Percent:
0
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
OPPMX
PayPal is a global leader in digital payment solutions, empowering more than 400 million consumers and merchants in over 200 markets to participate in the global economy.
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