Software Development Engineer in Test

Vision RT is a rapidly expanding MedTech company at the forefront of transforming radiation therapy. We are the inventors of Surface Guided Radiation Therapy (SGRT), which harnesses advanced 3D camera systems and sophisticated AI, Computer Vision, and Machine Learning software. Our mission is to enhance the safety, precision, and comfort of radiation therapy for patients. Notably, our innovative solutions are deployed across all 15 of the prestigious "Best Hospitals for Cancer," as recognized by US News & World Report

Company video

With around 300 employees globally, and offices in the UK, Poland & US, we operate autonomously as part of the Danish company Demant A/S, one of the largest healthcare companies in the world.

About the role

In this position, you will be responsible for providing technical support for both software and hardware, troubleshooting and resolving technical issues. Key duties include analyzing system logs, preparing root cause analysis (RCA) reports, and optimizing software deployments on Windows systems. You’ll manage issue backlogs through Azure DevOps, support the full software development lifecycle, and assist with customer system integrations. The ideal candidate should have strong expertise in software engineering, particularly in testing, debugging, and object-oriented programming languages like C# or Java, as well as excellent customer service and communication skills.

Key Responsibilities will include:

• Provide third line support to field service engineers and colleagues to review system and log information to identify technical root cause analysis (RCA) of problems,
• Write detailed RCA reports for use by the development team in the identification and repair of software issues,
• Help specify, plan, maintain, optimise and diagnose deployments of our software applications on windows clients and servers within the customer’s environment.
• Produce and verify change-order documentation to deploy updates to live systems.
• Working with Azure DevOps, manage and prioritise backlog and life cycle of issues.
• Support the entire software development lifecycle including debugging, quality assurance and installation/deployment,
• Support customer system integrations during development, roll-out and into the future.

Essential Skills & Experience

• Highly skilled in Software engineering in test, this can be from commercial experience (will consider undergraduate degree or Bootcamp in Computer Science, with strong OOP’s skills, ideally C# or Java)
• Expertise or good understanding or testing processes like TDD, CI/CD, units tests, etc
• Expertise or good understanding or good knowledge of debugging & troubleshooting
• Strong coding skills in an OOP language ideally C# or Java i.e. knowing classes, concepts, etc
• Expertise or good understanding with SQL, NoSQL, or any RDBMS
• Expertise or good understanding of building works stations from scratch or upgrading, either at home or work (i.e. installing; PCIe, Motherboards, RAM, GPU, CPU, etc)
• Good soft skills for customer care and ability to deal with business contacts, customers and colleagues, by telephone, Teams and in person, in a warm and friendly manner.

Desirable Skills & Experience

• C# & Spec flow
• Hardware testing
• Good understanding of computer Networking and Operating system

Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.