Product Specialist

About Us:

Loyalty Juggernaut Inc. (LJI) is a Silicon Valley-based Product Company founded by seasoned professionals with decades of experience in CRM, Loyalty, and Mobile AdTech. With a global presence across the USA, India, UAE, Europe, and LATAM, we are pioneers in next generation Loyalty and Customer Engagement Solutions. Our revolutionary Digital Transformation SaaS Product, GRAVTY®, delivers cutting-edge Loyalty solutions to Multinational Global Enterprises, impacting over 250 million members and partnering with 100+ global brands.

Explore more about us at www.lji.io.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

The Opportunity:

As a Product Specialist, you will partner with renowned and diverse multinational companies/brands to help them succeed in providing unique and innovative Loyalty Management solutions to their customers.

What will you Do:

Since this role is a Blend of Business Consulting and Product Expertise, your responsibilities will encompass Business Consulting, Product Implementation, and Product Management, enabling you to make a holistic impact on our clients' success. You'll

• Conduct in-depth client discovery sessions, analyzing requirements, identifying pain points, and defining key performance indicators (KPIs).

• Develop comprehensive business cases and market feasibility analyses.

• Provide expert guidance on customer loyalty strategies, recommending tailored solutions to address specific business challenges.

• Lead the implementation of loyalty program using GRAVTY®, ensuring seamless integration into clients' existing systems.

• Design, deliver, and maintain training programs for client users.

• Manage project documentation and ensure compliance with agreed-upon service level agreements (SLAs).

• Collaborate with the product management team to drive innovation and deliver transformative product features.

• Develop high-impact product marketing collaterals, including white papers and presentations.

• Contribute to go-to-market strategies, ensuring product alignment with market trends and customer needs.

What are we looking for :

We seek an exceptional individual who thrives in a fast-paced, dynamic environment and possesses the following:

• An MBA in Marketing (2024 graduate) from a premier college, complemented by an Engineering degree in Computer Science(MUST).

• Excellent communication skills, both written and verbal, with a knack for delivering persuasive presentations.

• Exceptional interpersonal skills and a problem-solving mindset.

• Ability to manage complex priorities and projects under pressure.

• Adaptability and resilience to thrive in a startup environment while taking on diverse responsibilities.

• A meticulous approach to work, demonstrating attention to detail and a commitment to excellence.

• A Passion for Excellence and a Thirst for Learning.

Job Location : Hyderabad (Work from office)