This position is responsible for ensuring that all objectives and goals of the department and store, as communicated by the Store Manager, are met and/or exceeded and for the day-to-day management of specific aspects of the department including ordering, merchandising, labour scheduling and customer service. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boyβs vision of the best fresh shopping experience.
- Work with the Store Manager and the Front-End Specialist to execute strategies aimed at successfully accomplishing stated goals and quotas while monitoring systems, programs and initiatives.
- Team development, interviewing, training, reviews, coaching, motivation and recognition all while maintaining a high level of confidentiality and trust.
- Consistent and effective communication to lead the service team, including one-on-one coaching, metrics, product identification (codes) and corporate policies and procedures.
- Safeguard Farm Boyβs financial ...
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Farm Boy Inc.
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments
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