Sales Engineer

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

As a Solution Consultant, also known as a "Pre-sales Consultant," "Sales Consultant", ”Pre-Sales Engineer” or “Sales Engineer”, you will be pivotal in the sales process through providing expert knowledge on WalkMe's Digital Adoption Platform and aligning customers business goals with the capabilities of WalkMe's platform. You will also drive technical relationships with all stakeholders to ensure full confidence in WalkMe’s solutions. Ultimately, you will aim to become a trusted advisor to our customers, helping them understand how WalkMe can support their digital transformation objectives.

The ideal candidate will possess excellent communication skills and be able to translate business requirements that impact revenue, cost, and risk to the organization. A successful candidate will work well under pressure, be self-motivated, actively collaborate with their team, and be highly organized.

We value collaboration and understand the importance of a healthy work-life balance . To support, we offer (What Sets Us Apart):

• Flexible Work Arrangements: We offer a hybrid work place with flexible hours to help manage work commitments and personal life effectively.
• Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
• Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
• Volunteer Time Off: We encourage team members to become involved in their communities, granting everyone 8 hours of paid time off to spend volunteering through WalkMe or at a place of their choosing.

Responsibilities

• Be an expert in discovering the customer’s needs and establishing WalkMe as the best solution that solves unique challenges by delivering innovative solution demonstrations for prospects, customers, and partners, both on-site and remotely.
• Communicate and demonstrate, in the customer’s language of value, how the capabilities of the WalkMe DAP Platform enhance the customers business and meet all of their technical requirements
• Deliver value pitches to business users at the C-Level as well as lead technical discussions with IT, demonstrating WalkMe in terms of both business value and meeting technical requirements
• Contribute to WalkMe’s “Go To Market”' strategies by providing advice and technical guidance to WalkMe’s Sales teams and key business partners.
• Collaborate with supporting GTM teams to convey a deep understanding of the customer industry and technology, then architect a solution as it pertains to WalkMe
• Install, configure, and troubleshoot solutions and conduct Demos / Workshops / Custom Proof of Concept (PoCs).
• White board business concepts and technical architectures and provide technical specification and requirements documentation to support the proposed solution.
• Understand and act as a valued resource early and often within the customer's decision-making process.
• Respond efficiently to RFIs and RFPs.
• Contribute field knowledge and feedback aimed at directing future product requirements and enhancements.
• Work in a team, share knowledge as well as work independently.
• Support Marketing events by speaking on-stage to drive pipeline
• Travel will be required.

Requirements

• Track record of success in solution engineering, consultancy, or delivery of an enterprise software solution.

• Strong practical experience and notable accomplishments within SaaS solutions, as a Sales Engineer or Solution Architect or similar role, working with Enterprise software products or services.

• Proven ability to assess customer requirements, identify business problems, and demonstrate proposed solutions.

• Outstanding verbal and written communication skills, for both executive and technical audiences, whether impromptu or using prepared presentations and demos.

• Ability to quickly learn new technologies and comfortably discuss these with customers and on-stage at Marketing events.

• Curious, practical, and passionate about technology and knowledge sharing.

• A team player with a passion for winning through collaboration.

• Fluency in German and English.

• Ability to work in an office environment at least 3 days a week.

Preferred Technical Knowledge

• SAP ERP and supporting O2C/P2P business processes
• Core SaaS Platforms (CRM, ERP, HRMS, etc) and industry knowledge
• Any Value Selling Methodology
• Web and Mobile Technologies
• SaaS Enterprise Architecture

What Sets us apart;

• At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
• We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We value and encourage curiosity, diversity and innovation, and welcome and encourage applicants from all backgrounds and experiences.
• We value collaboration and understand the importance of a healthy work-life balance . To support, we offer:
• Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively.
• Hybrid
• Family Friendly Policies: We provide family friendly policies relevant to region to ensure you can prioritise your family’s needs.
• Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
• Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.

We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic. If you require accommodation for any part of the recruitment process, please send a request to recruiting@walkme.com.

TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.