Product Designer

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We root for each other’s success and always remember to take time to celebrate, have fun, and Get Loopi!

Loopio is looking for a Product Designer to join our Sales Knowledge & Integrations team. This agile team’s mission is to make it easy for sales customers to integrate Loopio into their processes. The Sales Knowledge & Integrations team builds unique use cases that support our customers throughout the sales response cycle. In addition, this team builds plug-ins, APIs, and other integrations to meet our customers’ needs where they work. Our goal is to enable our users to work seamlessly across their entire software ecosystem while accessing validated and accurate content from Loopio). This is a unique opportunity to leverage your 3+ years of practice experience to impact the customer experience through product integrations. As a product designer on our Loopio Design team, I believe the opportunity to make a major impact is yours.

This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST.

What You’ll Be Doing

• Be deeply involved in all aspects of product development and delivery from early-stage designs through to hands-on testing and implementation.

• Study and solve complex user problems by exploring a wide breadth of ideas and converging on solutions using a strategic blend of user research, data, peer feedback, and professional intuition

• Partnered with product management and engineering leaders to define the product roadmap and prioritize feature releases.

• Conduct UX research, with the support from Design leaders, using a thoughtful blend of generative and evaluative methods.

• Leverage user data from digital experience analytic tools to inform your designs

• Facilitate design discussions with your Agile team, design peers, other Loopers, and even customers to effectively solve user problems with solutions that are innovative, effective, and technically feasible

• Advocate for design thinking throughout the entire organization, shaping and living our design culture at Loopio

What You’ll Bring to the Team

• 3+ years of experience in a product design role on a product design team, working across the entire product development lifecycle and successfully shipping products.

• Working experience with designing integrations or APIs is a must. Some experience in developing APIs would be a bonus.

• Strong knowledge of the end-to-end design process: you can develop and leverage UX research, user flow diagrams, journey mapping, wireframing, prototyping, usability testing, and high-fidelity visuals to achieve human-centered design solutions.

• Highly proficient in interaction design: you have a passion coupled with extensive experience in tackling complex design problems.

• Strong UI design abilities: you have a solid grasp of how to apply concepts of space, layout, visual hierarchy, and affordance to digital user interfaces.

• Holistic thinking: you think in systems and can anticipate the impacts of any one solution upon the entire platform and the holistic user experience.

• Persuasive communication: you can clearly express complex concepts and confidently share the ‘why’ behind your design decisions.

• Facilitation skills to ensure everyone on your team understands the full context of a problem, opportunity, or solution with a strong shared understanding.

• Curious, growth mindset: you humbly see critical feedback as a gift.

Where You’ll Work

• Loopio is based in Canada with hub regions around the world. Right now, our employees (or Loopers, as we call ourselves!) live and work in Ahmedabad, Pune, Mumbai, Bengaluru, Toronto, Vancouver, and London (UK).

• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. Our India hub employees live and work remotely within Gujarat, Maharashtra, and Bengaluru and work 11 am - 7:30 pm IST unless otherwise stated.

• You’ll collaborate with your teams virtually across India, UK, and North America (we’re just a Zoom call and Slack message away!) and have established core sync hours and focus time during the workday to enable us to work smarter together. Additionally, we encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You'll Love Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s

• You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries

• You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)

• You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!

• Join us in company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!

• You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment.

• We have Employee Resource Groups, fun virtual activities, and many more moments for us to have fun and learn together!

• You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!

Equal Opportunity Statement

We recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.