Principal Product Manager - User Management

SafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.

At SafetyCulture we aim to be the chosen operations management platform for working teams across the globe, solving complex customer problems that impact millions of users worldwide.As a Product Led Business, we’re focused on creating impactful products that people love to use, products at the intersection of form, function and heart.

At SafetyCulture, our product team always starts with the customer, for us there is no replacement for the value you get from direct customer conversations, interactions and site visits. The position is a rare opportunity to join a fast-growing business and help shape the technology and product as we grow.

This position is a rare opportunity to join a fast-growing business and help shape the technology and product as we grow. Working as a Principal Product Manager at SafetyCulture for our User Management team, you will get the opportunity to truly connect with our customers and have ownership of your product roadmap, defining the vision and strategy for your product area within the platform whilst solving real customer problems that truly make a difference.

What you'll be doing

• You will play a crucial role in developing the User-management experience of the core product for our enterprise customers.
• Your responsibilities are wide-ranging, encompassing oversight across various products and requiring a holistic, project manager-like approach.
• You will develop the road map for our users-group. From here you will drive strategic initiatives from conception through completion.
• You will work cross-functionally across teams (engaging with design and engineering) to solve challenging problems using the latest technologies.
• You will make data-driven, customer-obsessed decisions and work with leadership across SafetyCulture to prioritize your programs.

What makes an incredible Product Manager at SafetyCulture?

• Think Customer - you are passionate about truly understanding our customers, championing their needs and advocating for them in all interactions across the business;
• Curiosity - You actively seek out learning and feedback. You have a hunger to know more, be it exploring your product space or building your product discipline;
• You get it done - You’re that person that makes stuff happen. You see a need and you solve for it, you provide direction where there isn’t any and embrace learning by doing;
• Data led - you are comfortable analyzing product and customer data, identifying key success measures and developing hypotheses;
• Strong communicator - you can tailor your communications to every audience, motivate teams through storytelling and ensure no one is surprised by new changes;
• Team Player - you work effectively with cross-functional teams and can manage tasks and interests from many stakeholder groups;
• Demonstrated experience building B2B products within medium to large technology businesses desirable;
• Experienced delivering products across web & mobile platforms working in domains or user-management will be preferred.

What we offer:

• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
• Access to professional and personal training and development opportunities
• Hackathons, Workshops, Lunch & Learns
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Surry Hill’s HQ Benefits

• In-house Culinary Crew serving up daily breakfast, lunch and snacks
• Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
• Wellbeing initiatives such as subsidized fitness programs, EAP services and generous parental leave policy
• Quarterly celebrations and team events, including the annual Shiplt global offsite
• On-site gym, table tennis, board games, books library, and pet-friendly offices

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

More than 28,000 organisations use our flagship products, iAuditor and EdApp, to perform checks, train staff, report issues, automate tasks and communicate fluidly. SafetyCulture powers over 600 million checks per year, approximately 50,000 lessons per day and millions of corrective actions, giving leaders visibility and workers a voice in driving safety, quality and efficiency improvements.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.