Key Account Manager

Morrison Express Corporation, we are a global logistics service provider specializing in the transportation of goods and products across the world. We have offices and agents in over 250 locations, which offer efficient and reliable logistics solutions to clients worldwide.

We believe in the power of diversity and aim to create a community where unique and different individuals can thrive and reach their full potential. All members of our organization should feel a sense of belonging and support.

We are committed to providing excellent service and customized logistics solutions to meet each customer’s unique needs. We leverage technology and operational excellence to surpass the expectations of our customers.

KEY ACCOUNTABILITIES:

• Develop and maintain strong relationships with key clients in the hi-tech and semiconductor industries.

• Understand client needs and provide tailored logistics solutions to meet their specific requirements.

• Monitor and manage the performance of key accounts, ensuring high levels of customer satisfaction and retention.

• Identify opportunities for growth within existing accounts and develop strategies to capitalize on these opportunities.

• Collaborate with internal teams, including operations, sales, and customer service, to ensure seamless service delivery.

• Prepare and present regular reports on account performance and growth opportunities to senior management.

• Stay updated on industry trends and competitive landscape to provide insights and recommendations to clients.

• Negotiate contracts and agreements to maximize profit and ensure customer satisfaction.

Qualifications:

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.

• Proven experience as a Key Account Manager or in a similar role, preferably in the logistics or hi-tech industry.

• Strong understanding of the hi-tech and semiconductor sectors.

• Excellent communication and interpersonal skills.

• Ability to build and maintain strong client relationships.

• Strong problem-solving skills and attention to detail.

• Ability to work independently and as part of a team.

• Proficiency in Microsoft Office and CRM software.

Behavioral

• Excellent communication

• Team player

• Rigorous

• Excellent inter-personal skills

• Organized, Detailed-oriented.

• Responsive

• Negotiation skills

The personal and professional growth of our team members is a top priority. We invest in knowledge-building, mentorship, and training to foster a fulfilling career journey. We provide people with challenging roles and the support needed to succeed.

Join our team and be a part of our inspiring journey of growth and expansion. We are committed to growing our global network by pursuing exciting opportunities in existing and new locations and market sectors.