Retail Insights Analyst

About PayJoy

PayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Founded in 2015, PayJoy’s “secret sauce” technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system. We reached profitability in 2020, reaching 10 million happy customers and over a billion dollars of sales in 2023.

This Role

The Retail Insights Analyst is responsible for investigating the retail store environments in which PayJoy operates, to understand how it works and provide new competitive and differentiated commercial strategies.

Responsibilities

• Collect market information through on-site testing (face-to-face visits to partner stores), face-to-face survey.
• Understands the market of consumers and competitors, identifies consumption habits, purchasing preferences, income levels and access to financial services, Study consumer behaviors and attitudes and write up predictions for future sales trends.
• Monitors competitors to identify their marketing strategies, product offerings and prices.
• Analyze the data to transform it into reports that identify unexplored, neglected or not adequately addressed opportunities, to develop with the Go to market team new strategies such as campaigns, more efficient communication channels, tracking the results obtained.

Requirements

• Experience in research, marketing or a related field.
• Excellent people and communication skills, as you will spend almost all of your time visiting stores and talking to customers.
• Ability to understand, analyze, present and explain initiatives and their results.
• Must possess a valid driver's license and automobile. Expenses such as gasoline, parking and some maintenance will be reimbursed.
• Fluent English language proficiency

Benefits

• Company-funded Health and Dental Insurance for employees and immediate family members.
• Life insurance.
• Monthly benefits of meal vouchers and Home Office assistance.
• Meal vouchers per work day.
• $2,000 USD annual Coworking Travel Perk
• $2,000 USD annual Professional Development Perk
• $500 USD annual Fitness Perk

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed