Senior Accounts Receivable Specialist

Role Overview

Accounts Receivable Specialist plays an integral role in a company's financial operations.

By effectively managing accounts receivable, ensuring timely payment, and maintaining accurate records, an Accounts Receivable Specialist contributes to the overall success and financial stability of the organization.

What you will do

• Generate and send customer invoices, statements, and payment reminders.
• Follow up and communicate with customers regarding outstanding invoices and payment discrepancies.
• Investigate and resolve billing and payment issues, including chargebacks, disputes, and refunds.
• Provide exceptional customer service by promptly responding to customer inquiries and resolving any issues related to accounts receivable.
• Collaborate with the sales team and customer service department to address customer inquiries and resolve any issues impacting payment collection.
• Monitor and reconcile customer accounts to ensure accuracy and prompt payment collection.
• Manage internal escalation calls regarding outstanding balances with numerous stakeholders
• Prepare and analyse accounts receivable aging reports to identify past due accounts and prioriti...