Creative Lead

Are you the first person to spot the bottlenecks in a creative process? Do you love seeing a workflow streamlined? Are you someone who excels in a dynamic, fast-paced team where meticulous attention to detail is a must? Yuppiechef is seeking a talented Creative Lead to manage our Creative team.

In this role, you’ll be responsible for managing our internal Creative team (Design, Copy & Photography), making sure they have the briefs and context they need, and the right project prioritisation, to consistently deliver impactful creative assets on time. You’ll also oversee the efficiency of our daily new product listings process – a critical part of our revenue growth, and only possible with close daily collaboration between our Buying, Planning, Photography and Copy teams.

Key Responsibilities

• Co-ordinate between the Marketing project managers and the Creative team to ensure they’re aligned on campaign timings, expectations and prioritisation

• Represent business strategy to the Creative team, to help the Photography, Design and Copy leads best manage deliverables within their sub-teams, in allocating the right time and skill sets to the right work

• Lead a productive and cohesive Creative team, encouraging a culture of proactive projects that improve customer journeys, beyond briefed work

• Oversee the efficient daily turnaround of high-volume new product listings, by co-ordinating Creative and Buying workflows

• Identify knowledge gaps where interventions like additional training could improve processes within the team and between teams

• Act as an Airtable expert, making sure the platform is being best-utilised to meet the team’s needs

Qualifications

• Required:
  • 8+ years' relevant working experience
  • 3+ years in project management (including traffic management), in a creative agency environment
  • 3+ years’ track record of positive and impactful team management
  • Confidence managing workflows with software like Airtable, monday.com, Asana or Trello
• Advantageous:

  • Undergraduate degree in commerce/marketing/journalism/photography/design/IT or related field

  • Experience working for another e-commerce retailer in a related role

Who are we?

We’re Yuppiechef, and see ourselves as helping people find moments of joy at home. We’re here to offer outstanding and memorable service, while selling things that our customers love using. We’re foodies and home lovers and aesthetes and early adopters, and we’re passionate learners more than we’re experts. We have a loved online store and 21 beautiful physical stores across SA, and we’re a proud member of the dynamic Mr Price Group. Our office in Westlake, Cape Town, has a view of the mountains, a beautiful Rancilio coffee machine, and plenty of books to borrow. It’s filled with people who value excellence, and who like to make and eat pizza together. We’re always looking for new people to teach us new ways of doing things and help us make big things happen, and we’d love to know if you might be one of them.

Environment, Gear, Pay and Benefits

Gear you’ll use:

• A Macbook

• Various online packages, reporting tools and dashboards

Environment:

Our team varies between working remotely and being in the office or a combination of both. You will need your own stable, high-speed internet connection for the days you work from home. And you will need to spend a few days in the office, when appropriate, to learn from your teammates and when safe, in-person collaboration is more suitable. When you are in our HQ offices in Westlake, you’ll find…

• A fully-equipped, communal kitchen where you can use all the tools we sell

• A fully-stocked coffee stations where you can hone your barista skills

• Parking available

Pay and Benefits:

We pay competitive, market-related salaries based on skills and experience, and profit share based on the company's performance.

Your salary is based on a “Total Cost To Company” model and includes:

• Medical Aid (Discovery) contributions

• Life, Death & Disability Insurance

• Retirement Annuity

• Employee Assistance Programme

• Staff discount programme

• 17 Days Paid Annual Leave increasing to 20 days with length of service.

Please note that preference will be given to candidates from under-represented designated groups.