Government Badging & Credentialing Specialist

Salary Range: $37,400 - $44,400 (depending on experience).

Duties and Responsibilities:

Enrollment Process Management:

• Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
• Answering phone calls/email inquiries for all things related to PIV credentials and access control matters.
• Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
• Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection:

• Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
• Ensure that all required documents and forms are properly completed and submitted according to established guidelines.

Verification and Authentication:

• Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
• Use approved verification methods to ensure the identity of applicants bef...