Service Operations Administrator

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

As a Service Operations Administrator you get to work with an astonishing team that plays a vital role Service Operations for Carl ZEISS Meditec in Dublin California.

The Service Operations Administrator will be responsible for all non-triaged ticket creation, auditing Technical Support created tickets prior to field dispatching and auditing the confirmations after the service has been performed. The Service Operations Administrator...