We are seeking a highly skilled ServiceNow Consultant to join our team and support our client's Service Management operations. This role involves the design, development, and implementation of multiple modules within the ServiceNow on-premise platform, alongside participation in troubleshooting, incident management, and other IT service management tasks.
Key Responsibilities:
- Design, develop, and implement ServiceNow modules tailored to the client's specific needs.
- Collaborate with other teams in test management, requirement analysis, and process improvement.
- Engage in code review, quality assurance, and ensure best practices are followed.
- Provide support for ITSM applications, automation solutions, and workflow development.
- Develop and enhance the ServiceNow service portal.
- Participate in various projects across the ServiceNow platform, contributing to its continuous improvement and adaptation.
Preferred Qualifications:
- Experience in system or solution architecture, particularly in the context of ServiceNow.
- Familiarity with Configuration Management Database (CMDB) and Asset Management.
Required Skills:
- ITIL Foundation 4 Certification.
- Service...
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