WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.
As a Sr. Analyst, Customer Success Operations you will establish an efficient approach to Customer Success Operations, to influence and apply standard process methodologies for the Customer Success function within the Customer Success Group. You will also help implement change management strategies, driving processes and policy development that scale.
What You'll Own
- Develop operational procedures for the CSG Customer Success organization
- Work with and communicate changes to the senior team members globally across our Operations, Customer Success, Services, Renewals, Sales and Product teams
- Review current policies, identify gaps and help improve processes so that our remote teams can stay current as our business grows and changes ...
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WalkMe
WalkMe is an industry leader in Digital Adoption, providing the world's first Digital Adoption Platform to help enterprises guide and engage end-users.
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