Director, Visa Consulting & Analytics

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial institutions and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, Visa Consulting and Analytics supports our partners to solve their most strategic problems.

Visa Consulting & Analytics (VCA) team is looking for a Director to join our consulting practice and play a key role developing high impact projects for Visa’s clients in the Andean Region. The potential candidate will be responsible for delivering and implementing projects and solutions with issuers, acquirers and merchants in Perú. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

Potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes, retention enhancement, benchmark analysis, among others.

Specific responsibilities include:

• Drive and execute VCA strategy across the Andean countries, proactively capitalizing on regional opportunities
• Lead consulting initiatives and contribute to closing engagement by identifying potential opportunities with clients
• Cultivate and manage a pipeline of work with clients, from identifying potential opportunities through scoping the associated engagement
• Deploy frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Become a trusted partner to the account executives’ leaders, and a key contributor in nurturing and strengthening client relationships
• Partner with peers in other functional areas (e.g., marketing, sales, risk, innovation, sales) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L
• Build new solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice
• Drive VCA public face and thought leadership with papers, conferences and seminars

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Requirements

• 12 or more years of work experience with a bachelor’s degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD .
• Ideally in quantitative field (e.g. engineering, economics, computer science, business administration, finance ).
• 10+ years’ experience working in the payments industry, preferably managing cards portfolios or relevant experience at payments management in consulting firms
• Experience in managing and executing complex projects that requires coordination of other functional teams.
• Executive presence including excellent communication and presentations skills, written and verbal, and ability to communicate at all levels within large organizations
• Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
• Knowledge of payment schemes, including products, processes, cards lifecycle management
• Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
• Technology mindset, curious, up-to-date with digital trends and applications
• Fluent English and Spanish