Key Account Manager

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Due to an internal promotion, we have a rare opportunity for an experienced Key Account Manager to join our Wholesale Team! As a Key Account Manager, you'll be driving the sales performance and end-to-end servicing of our key Australian accounts, that span a diverse range of sectors including big-box retailers, giftware shops, cafes, and corporate co-branding partners.

Working closely with our National Sales Manager and Head of Sales, you'll be responsible for maintaining and expanding relationships with major partners, executing go-to-market strategies, and ensuring that our sustainably focused and award-winning products continue to shine in the market. You'll also collaborate with an in-house trade marketing specialist to tailor strategies for each account, addressing their unique needs in financial planning, visual merchandising, and marketing efforts.

Your Day to Day

• Manage and grow nominated key accounts, focusing on year-on-year growth.
• Develop and maintain strong, long-lasting relationships with customers.
• Create tailored strategies and action plans for each key account.
• Provide accurate sales volume forecasts to the National Sales Manager and Head of Sales.
• Achieve monthly, quarterly, and annual sales targets.
• Address and resolve any issues with key accounts promptly.
• Contribute to key business projects, including data management and ERP support.
• Promote a positive workplace culture within the team.

What You Need

• Proven experience managing and growing tier-one accounts within wholesale or a similar environment.
• Strong commercial acumen with the ability to translate data effectively.
• Exceptional communication, influencing, and negotiation skills.
• Ability to manage multiple projects and client needs simultaneously.
• Intermediate level of Microsoft Excel and experience with cloud-based ERP and CRM systems.
• Knowledge of Google Suite and experience with NetSuite (desired).
• Ability to travel locally or interstate as required.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Hybrid work environment.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.