Responsibilities (80% Core Essential Functions)
- Safety and Continuous Improvement:
- Uphold and enforce company safety and housekeeping programs to maintain a secure work environment in accordance with corporate policies.
- Production Planning and Coordination:
- Develop and maintain precise production schedules for Convection Ovens and Heated Holding to meet customer delivery commitments and maximize resource efficiency.
- Serve as the primary contact for production scheduling inquiries and updates, ensuring seamless communication across departments.
- Communicate production schedules and changes effectively to relevant stakeholders to maintain alignment and operational readiness.
- Schedule all customer orders, provide commitment dates to Customer Care based on capacity and customer.
- Cross-Functional Collaboration:
- Facilitate regular meetings with production teams to review schedules, address challenges, and foster alignment towards production goals.
- Collaborate closely with procurement, manufacturing, and engineering departments to ensure timely availability of materials and resources necessary for production.
- Adjust production schedules dynamically in response to shifts in demand, material availability, and production capacity to optimize operational efficiency.
- Develop a strong relationship with the Customer Care team and learn each Key Accounts requirement to fulfill their needs.
- Work closely with customer service teams to align production schedules with customer orders and delivery timelines, ensuring on-time delivery and customer satisfaction.
- Communicate production status updates and potential delays proactively to customer service representatives to manage customer expectations effectively.
- Implement structured communication channels with customer service to streamline order fulfillment processes and enhance customer experience.
- Inventory Management and Process Optimization:
- Monitor and manage inventory levels of raw materials, work-in-progress, and finished goods to ensure adequate supply without overstocking.
- Implement strategies for finished goods control to minimize waste, reduce costs, and optimize lead times, maintaining optimal stock levels.
- Analyze production data to identify bottlenecks and areas for improvement, recommending and implementing process enhancements to enhance productivity, efficiency, and product quality.
- Performance Monitoring and Reporting:
- Maintain accurate records of production schedules, inventory levels, and relevant operational data to support decision-making and ensure compliance.
- Prepare and present regular reports on production performance, schedule adherence, and inventory status to management and stakeholders.
- Ensure adherence to company policies, procedures, and regulatory requirements across all manufacturing operations to uphold operational integrity and compliance.
Responsibilities (20% Business-specific functions)
- Oversee the completion and execution of the Monday Morning Ovens & Heated Holding metrics report to track performance and identify areas for improvement.
- Generate serial numbers, device data plates, and various production labels to ensure accurate product identification and traceability.
- Manage and sustain the Kanban/MRD program to optimize inventory flow and reduce waste.
- Utilize the ITW Toolbox to inform and guide decision-making processes.
- Regularly review safety stock levels to ensure commitments to key customers are consistently met.
Supervisory Responsibilities
- This position has no direct reports.
Requirements
Education and Work Experience
A minimum of two (2) years' production coordination or scheduling experience in a manufacturing environment or professional setting (e.g., healthcare, call center, construction management, event planning, retail, staffing, etc.) is required. An associateโs degree in a related discipline (e.g., Business Administration, Engineering, Supply Chain Management) can be substituted for the required experience. A strong orientation toward manufacturing Safety is a must!
Job โSpecific Knowledge
- Serve as the primary contact for production scheduling inquiries and updates, ensuring seamless communication across departments.
- Communicate production schedules and changes effectively to relevant stakeholders to maintain alignment and operational readiness.
- Adjust production schedules dynamically in response to shifts in demand, material availability, and production capacity to optimize operational efficiency.
- Implement structured communication channels with customer service to streamline order fulfillment processes and enhance customer experience.
- Work closely with customer service teams to align production schedules with customer orders and delivery timelines, ensuring on-time delivery and customer satisfaction.
- Uphold and enforce company safety and housekeeping programs to maintain a secure work environment in accordance with corporate policies.
Competencies
- Demonstrate strong leadership: Inspire and mentor teams to achieve operational excellence through effective coaching and leadership.
- Communicate effectively: Foster clear and collaborative communication with teams, stakeholders, and decision-makers to align manufacturing goals with strategic objectives.
- Prioritize customer satisfaction: Champion a customer-centric approach with a commitment to project ownership and delivery excellence.
- Proactively solve challenges: Anticipate and resolve manufacturing issues swiftly to ensure continuous process improvement and operational efficiency.
- Ensure regulatory compliance: Possess in-depth knowledge of OSHA regulations to maintain a safe and compliant manufacturing environment.
- Apply quality assurance expertise: Utilize advanced tools, methods, and concepts in quality assurance to uphold product standards and optimize manufacturing processes.
- Strategically allocate resources: Plan, delegate, and effectively manage resources to achieve production targets and company objectives.
- Understand manufacturing operations: Demonstrate a comprehensive understanding of manufacturing processes to streamline workflows and enhance productivity.
- Adapt to change: React promptly and calmly to dynamic manufacturing environments, ensuring resilience and efficiency in response to operational changes.
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ITW
A thriving environment for learning, innovation and growth, offering a dynamic culture of continuous improvement and numerous ways to expand your knowledge and advance your career.
Ignite your full potential at ITW, a Fortune 200 global multi-industrial manufacturing leader.
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