Data Analyst

Your contribution to something big:

• Deploy, monitor, and maintainIoT devices in the field.
• Analyze device performance data to ensure optimal functionality.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Follow up with customers to ensure satisfaction and continuous improvement of services.
• Data processing and automation using Python.
• Use of BI tools such as Tableau, Power BI, and Grafana for data visualization and reporting.
• Create and maintain dashboards that provide insights into operational performance.
• Ability to leverage cloud tools for data storage and scalability.

Requirements

What distinguishes you:

• Master's Degree in Engineering, Information Technology, or a related field.o
• Experience with BI tools such as Tableau, Power BI, and Grafana
• Proficient in using SQL for querying and managing data from IoT devices.
• Strong problem-solving skills to diagnose and resolve technical issues in the field.
• Effective communication skills to coordinate with cross-functional teams and report on field activities.
• Ability to handle customer interactions professionally and empathetically.
• Ability to manage multiple field projects and prioritize tasks effectively.
• Cloud certification (e.g., AWS Certified Cloud Practitioner) is beneficial.
• Fluency in English (written and sopken).