Marketing Agency COO

A fast-growing digital marketing agency specializing in scalable direct-response Meta and TikTok advertising campaigns for a select number of exciting clients is seeking an experienced and strategic leader to fill the role of Chief Operating Officer. This individual will play a crucial role in supporting the founder by overseeing agency operations, building and managing high-performing teams and driving overall business growth.

The ideal candidate will have a strong background in digital advertising, exceptional leadership skills, and a proven track record in operational excellence.

This is an exceptional opportunity for a senior-level partner to operate as the Chief Operating Officer (COO) and help drive their agency to new heights.

What You'll Do

• Operational Management:
• Oversee daily operations of the agency, ensuring efficiency and effectiveness across all departments.
• Implement and optimize processes to improve productivity and scalability.
• Monitor key performance indicators (KPIs) to ensure business goals are met and exceeded.
• Team Building and Leadership:
• Lead recruitment efforts to build out high-performing teams that support our clients' needs.
• Develop and implement training programs to foster professional growth and development.
• Provide leadership and mentorship to team members, fostering a collaborative and results-driven culture.
• Client Relations and Account Management:
• Collaborate with the founder to develop and maintain strong client relationships.
• Address and resolve any client issues or concerns promptly and effectively.
• Oversee people management - ensuring that teams that are built out are exceeding client KPI targets
• Strategic Planning and Growth:
• Collaborate with the founder to develop and execute the agency's strategic vision and growth plans.
• Identify new business opportunities and potential areas for expansion.
• Lead initiatives to improve service offerings and enhance competitive positioning in the market.
• Implement cost-control measures and identify opportunities for operational efficiencies.
• Technology and Innovation:
• Stay abreast of industry trends and emerging technologies to keep the agency at the forefront of digital advertising.
• Implement innovative solutions to enhance service delivery and client performance.

What You Need

• Leadership Experience: 8+ years of experience in digital advertising or a related field, with a focus on performance marketing. Proven track record in a senior leadership role, preferably as a COO or similar position.
• Demonstrated experience in building and managing high-performing teams, including hiring, training, and performance management.
• Proven experience in managing and growing high-performing teams in a remote environment. Understanding the best practices for remote work, including communication, collaboration, and maintaining team engagement and productivity.
• Extensive experience in client relationship management, with a focus on ensuring client satisfaction and driving business growth.
• Strong background in operational management, including process optimization, KPI monitoring, and financial oversight.
• Ability to develop and execute strategic plans that drive business growth and improve service offerings.
• Strong problem-solving skills with the ability to address and resolve complex issues efficiently and effectively.
• Proficiency in data analysis and the use of analytics tools to drive data-driven decision-making.
• Excellent project management skills, with the ability to manage multiple projects simultaneously and ensure timely delivery.
• Strong financial management skills, including budgeting, forecasting, and cost control.
• Deep understanding of Meta and TikTok advertising platforms and familiarity with financial management software and tools.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients, team members, and stakeholders.
• Bachelor’s degree in business, marketing, or a related discipline. Advanced degrees or certifications in digital marketing, business administration, or related fields are a plus.

Salary & Benefits

• $250-300k OTE + Equity
• Performance Based Bonuses
• Remote

$250,000 - $300,000 a year

$250-300k OTE + Equity

The next step will take you to an application form that requires you to answer some questions and upload your resume. Please answer completely so that we can get to know you better.