Senior Software Engineer

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are seeking a skilled and passionate Senior Software Engineer to join our team and contribute to the development of Five9’s next-generation Advanced Call Distribution platform. This role involves building scalable, cloud-native solutions using Java, Spring Boot, and Google Cloud Platform technologies. You will be responsible for delivering high-quality, well-tested code, participating in agile ceremonies, and collaborating with a globally distributed team. The ideal candidate will have a strong background in microservices, REST APIs, and cloud-native architectures, with a commitment to driving standards and ownership of solutions.

Key Responsibilities:

• Contribute to the next generation of Five9’s Advanced Call Distribution platform, featuring omni-channel, attribute-based routing and cloud-native scalability.
• Deliver well-tested, high-quality code, applying best practices that ensure efficiency, maintainability, and extensibility.
• Build scalable, cloud-native solutions utilizing Java, Spring Boot, and Google Cloud Platform (GKE, PubSub, Redis, Datastore).
• Analyze existing systems to gain a deeper understanding of the product, occasionally making changes to support modernization.
• Take part in agile ceremonies such as daily stand-ups, sprint planning, and retrospectives.
• Collaborate with a globally distributed team of engineers, product managers, and application architects.
• Clearly document and communicate design and implementation choices.
• Bring a positive attitude to the team, drive our standards, and show ownership of solutions.
• Be on-call for production support up to one week a month.

Requirements:

• 5+ years of experience building microservices/SOA and REST APIs.
• Bachelor of Science in Computer Science or related technical field.
• Proficiency in Java and related technologies.
• Strong communication skills, both verbal and written.

Preferred:

• 7+ years of experience building microservices/SOA and REST APIs.
• Strong Computer Science fundamentals in data structures, algorithms
• Experience in Spring Boot, Kubernetes.
• Experience in event-driven distributed systems.
• Experience working with SQL and NoSQL databases and caches.
• Experience with automated testing.
• Experience with modernization and/or legacy migration.
• Understanding of cloud-native architectures.
• Knowledge of Google Cloud Platform.

Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$111,800—$216,100 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here: [https://www.five9.com/pt-pt/legal>.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.