Site Reliability Engineer

The role

As a Site reliability engineer you will focus on improving stability and security aspects of the technical stack of Quorso by:

• Owning monitoring and logging integrations, as well as alerting capabilities by improving and automating currently manual processes
• Identifying and logging discovered performance and security related issues
• Working on remediation for the discovered issues related to backend and infrastructural layers, as well as maintaining documentation for remediation procedures where applicable
• Participating in detailed technical implementation planning for the larger engineering projects

About us

Quorso is one of Retail’s most exciting SaaS startups. Our Agile Stores technology simplifies retailers’ data into daily Next Best Actions (“Missions”) for every store, guaranteed to engage teams and drive sales.

We’re an Enterprise platform, targeting large multi-site retailers. We’re growing fast with some of the largest retailers in the world already using Quorso to react faster and become more Agile in the face of a rapidly-changing landscape

We are well funded by one of the world’s largest investors, and our investors include CEOs and Chairpersons of a number of the 100 largest companies in the world.

Requirements

• Experience of working in the role or as backend/devops engineer for at least 4 years on projects using Ruby, SQL and Kubernetes
• Ability to quickly learn platform stack and staying up to date with ongoing development
• Experience in proactive implementation of logging and monitoring layers to tailor them to actual platform needs based on our internal practices and external commitments
• Contributing in defining SLAs, experience in setting and managing SLOs
• Maintaining documentation of procedures on how to remediate known issues
• Experience with raw SQL, slow query investigation on large data sets
• Good knowledge of Kubernetes, Helm charts, major Azure and AWS cloud services, as well as monitoring tools (cloud native and Elastic Cloud)
• Excellent debugging skills and ability to produce updates/fixes to Ruby code and optimise SQL queries
• Git and Git flow approach, solid experience and understanding of main commands - branching, stashing, rebasing, fast forwarding, pushing changes
• Solid understanding of Linux, navigational and search commands, regular expressions
• Solid practical usage of text editors and supportive tools for efficient coding

Core Offer details

• £60-80k if UK based (salary will be geography dependent
• Commitment to work for at least 2 weekend days during each month (paid extra, equivalent number of day offs in lieu each following week)
• Healthcare, pension and other benefits