German Speaking Customer Service Representative

Patrique Mercier Recruitment is pleased to offer exciting German Speaking Customer Service opportunities in Greece, complete with a fully paid relocation package! This is a unique chance to work in a stunning location while providing support to German-speaking customers.

As a German Speaking Customer Service representative, you will play a critical role in addressing customer inquiries, resolving issues, and ensuring an outstanding level of customer satisfaction through various communication channels.

This position allows you to become part of a vibrant, multinational team, enhancing your professional skills and immersing yourself in the rich culture of Greece.

Responsibilities

• Assist German-speaking customers by addressing their inquiries and providing effective resolutions
• Deliver exceptional customer service via phone, email, and chat
• Handle customer complaints promptly and professionally
• Document customer interactions and maintain accurate records
• Collaborate with team members to ensure high customer satisfaction levels
• Stay updated on products, services, and policies of the company
• Adhere to established quality standards and procedures

Requirements

• Fluency in German and English, both written and spoken
• Customer service experience is preferred but not mandatory
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and a customer-focused approach
• Ability to work effectively in a dynamic, fast-paced environment
• Attention to detail and a commitment to delivering top-quality service
• Basic computer literacy and familiarity with software applications
• Willingness to relocate and work in Greece
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )