Senior Data Analyst

Role Summary

As a Senior Data Analyst, you will report directly to the Business Analyst director. You will be in charge of:

• You will apply technical expertise to analyze complex data sets, make recommendations, and implement solutions that increase the efficiency of the people analytics function
• Develop SQL queries to analyze our data for quantitative and qualitative analysis to support Experian Consumer Services (ECS) products and benefit delivery
• You will also assess and address complex issues in daily control reviews to ensure product/service delivery meets Indicators and Service level agreements
• Create Tableau dashboards and data visualizations to highlight business insights and performance trends
• Be a consultant and promoter to business leaders on advanced analytics and machine learning tools and techniques, to improve work across the company
• You will perform gap analysis to develop customer-centric monitoring capabilities using data analysis tools
• Analyze data from multiple platforms and sources
• Automate processes, and oversee product/service development
• Create process documentation for operational procedures

Requirements

Qualifications

• 4+ years of hands-on experience with SQL query development
• Experience with a broad range of analytical methodologies and their use in solving business problems
• Experience managing and delivering high quality analytics projects.
• Adept in querying relational databases, Excel (can maintain complex spreadsheets), and other data tools (AWS Redshift and Python experience)
• Experience with advanced data management and visualization practices.
• Ability in using statistical analysis, predictive modeling and explanatory modeling to identify trends.
• Experience creating data visualizations with visualization tools like Tableau
• Proficiency profiling data, including data analysis, discovery, cleansing, and transformations
• Experience with complex direct-to-consumer products and systems
• Experience and ability to present analyses and business cases to all kinds of partners

Additional information

This is a permanent home-based role in Costa Rica. No relocation available.

Culture at Experian

Our uniqueness is that we value yours.

Experian's culture, people, and environments are main differentiators. We take our people's agenda very seriously. We focus on what matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

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Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is necessary to our purpose of creating a better tomorrow. For us, this is The Power of YOU and it ensures that we live what we believe.