Analyst, Product Management

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Analyst, Product Management in a leading financial service provider will report to a Manager, Product Management, and will be responsible for defining business requirements, developing test scenarios, and documenting procedures for technology solutions. The role involves collaborating with clients and development teams to ensure successful software implementation and ongoing usage, while also resolving issues, conducting training sessions, and providing guidance to other analysts.

Key Job Functions/Responsibilities

• Interview customer users to identify business problems and requirements of new software
• Interview other Broadridge employees (and possibly third parties such as CDS, TSX, vendors, etc.) to obtain further insight into business problems
• Analyze conflicting requirements from different users, prioritize them, and develop business-oriented software requirements
• Liaise with the development team on the initiatives provided to you and lead the development priorities for your defined product areas
• Document and present the results of the above processes in a form that is meaningful to customers and the development team
• As the solution owner, monitor the SDLC progress to ensure smooth implementation from start to finish
• Resolve any oversights or ambiguities in the original specification
• Unit test all new system changes initiated by the development team
• Review the finished product with customers and confirm that all business requirements have been met
• Monitor production installation over time to ensure successful use of new software applications and features
• Lead focus group and information sessions to ensure successful use of new applications and features
• Present your products at internal information sessions
• Provide problem solving for client reported issues with the application
• Provide guidance to other business analysts and product team members
• Participate/lead larger scale, more complex projects

Basic Skill Level Requirements

Education:

• University degree in Computer Science, Economics, Business Administration or equivalent work experience
• Training in system integration life cycle methodologies
• CFA designation or enrollment beneficial
• CSC or IFIC certification beneficial

Experience:

• 3+ years’ experience in the financial/brokerage industry,

Skills/Tools:

• Analytical skills with financial/brokerage experience and specifically, the securities industry, problem identification including business impact, business processes and procedures, cost/benefit analysis
• Testing skills including creating business test cases and building test plans
• Interpersonal skills including building consensus, negotiation and facilitation
• Strong communication skills such as client interviewing, business writing, developing and delivering presentations
• Training skills: development and delivery of training
• Design Skills, data modeling, process modeling, knowledge of wireframes and prototyping
• Proficiency in MS Office suite of applications: Word, Excel, PowerPoint, and Visio
• Proficiency in JIRA, Confluence, flowchart applications
• Knowledge of MS Access, SQL, and/or OpenEdge ABL (PROGRESS) would be beneficial

Recruitment Process

Throughout your application process, you may be asked to connect with us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification
• Education verification
• Credit inquiry
• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.