Customer Sales Analyst

Please note: Please note that visa sponsorship or relocation will not be offered for this position.

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

We encourage applicants with accessibility needs to notify us if they have any accommodation needs during the application and/or interview process. Please visit www.haleon.com/accessibility to learn more about our commitment to accessibility.

Are you ready to make a real impact and be a game-changer in our dynamic team? As a Customer Sales Analyst, you'll be at the heart of driving success for the Haleon Customer Teams. Your mission will be to unleash the power of data through business analysis and uncover hidden opportunities that will skyrocket sales and maximize ROI.

Job Purpose:

Under the guidance of the Customer Sales Lead, and in close collaboration with customer National Account Manager (NAM) and Key Account Manager (KAM), the Sales Analyst is responsible for providing analytic and insight support to deliver the joint business plan goals. Areas of focus are consumption and share development, retail margin tracking, pre & post promotion analysis, major event management, and competitive monitoring & response proposals. The Sales Analyst works collaboratively with business partners including sales strategy, commercial operations, replenishment, retail development and key customer contacts to proactively manage the implementation and monitoring of customer sales plans. The ideal candidate thrives in a fast-paced, energetic, and highly interdependent work environment.

Why Join Haleon?

• Competitive compensation and annual bonus package.

• Comprehensive and flexible benefits program from day 1.

• Defined contribution pension plan with employer matching.

• Optional Haleon Savings Plan with employer matching.

• We offer all new parents at Haleon 26 weeks of fully paid leave, regardless of gender or sexuality.

• Inclusive, diverse, and collaborative culture.

• Commitment to development and career progression.

• Hybrid model in a modern office located in Mississauga.

• Fitness centre, annual fitness subsidy, and bistro onsite.

Key Responsibilities:

This role will provide YOU with the opportunity to lead key activities to progress YOUR Sales Analyst career. These responsibilities include some of the following…

Business Analysis

• Assist in the development, execution and weekly monitoring of the Customer Joint Business Plan

• Triangulate Customer POS, Nielsen/IQVIA, and other Syndicated data to identify opportunity gaps/proposed actions to resolve

• Provide competitive promotion and in-store benchmarking analysis on an ongoing basis

• Analyze and report Retailer Market trends and competitive activity

• Distribute reports and present trends to internal teams and to the Customer where appropriate

• Work collaboratively with NAM/KAMs and Sales Strategy to action insights that improve in-store competitiveness

• Provide Customer analysis in support of Sales Strategy, Sales Finance and supply chain initiatives, as required

• Proactively identify business opportunities and work with the team, CDM to build the story

• Support and develop tools within Power BI to enable turnkey analysis of account results

• Maintain customer POS portal

• Collaborate with other Haleon analysts to build continuity and sharing of learnings.

• Work with cross-functional teams to elevate dComm (digital commerce) business and identify opportunities

Promotional Planning Analysis

• Evaluate seasonality opportunities for in store activities that deliver optimal Haleon brand presence

• Leverage Nielsen Revenue Maximizer to report and analyze on planned vs. volume variances by utilizing trade event analysis reporting

• Propose display assortment and quantities based on sales fundamentals and store cluster analysis, to improve customer acceptance and maximize sales potential

• Perform / support post promotion analysis and provide insights and recommendations for future planning, including ROI for both online and offline activation

• Monitor retail pricing analysis and propose adjustments (where applicable)

• Maintain and support the teams with the Promotional Tools

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

Specialized Knowledge:

• A sound knowledge of the CPG retail landscape and channel structure.

Basic Requirements:

• Bachelor's degree in business or a related field with a minimum of 3 years CPG or Retail sales analysis experience

• Strong analytical skills and grounding in retail sales fundamentals

• Proficiency in creating ad-hoc analyses/reports and an ability to integrate data from various sources into cohesive insight-based proposals

• Proficiency in Nielsen, PBI or similar tools

• Expert in Retail Link, Microsoft Excel, High proficiency with Microsoft Word and PowerPoint

• Aptitude to learn new system applications

• Working knowledge of Digital Commerce activation

• Demonstrated problem-solving abilities with a long-term, continuous improvement mindset

• Is self-motivated and exhibits business maturity, drive, and passion in a fast-paced environment

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Ability to present and communicate to stakeholders

• Presentation Skills and proven ability to convey complex analytics into actionable ask

• Can work in a cross-functional team and setting

• Strong organizational skills, ability to prioritize, multitask and balance multiple priorities and projects to meet deadlines

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Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.