Senior Application Analyst

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At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Senior Application Analyst, Coupa Integrations will work on business systems design and configuration, as well as upgrades and improvements for assigned technology platforms. As a primary support contact for application end-users, the Senior Application Analyst, Coupa Integrations will work to identify issues that arise in the application area as well as issues that impact other application teams, and work to resolve them. The Senior Application Analyst, Coupa Integrations will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements. The Senior Application Analyst, Coupa Integrations will act as a mentor to junior analysts on the team, support questions, and may delegate activities to other analysts.

This position will support the Coupa technology platform and integrations to other systems, such as SAP S/4HANA. The Coupa Integration Analyst will follow and share best practices with regards to integrating Coupa with SAP and other applications. They will be expected to collaborate with other application, product, and architecture teams to develop and finalize integration approaches, architecture, technical specifications and design. They will develop and maintain all integration design documentation related to the Coupa system. This position will have experience working with event-based integrations and platforms (i. Apache Kafka) and an understanding of SAP technical architecture and capabilities. They will build, maintain, and monitor the Coupa-side of the integrations, perform integration updates, perform unit & integration testing, assist in security administration and other functions.

Essential Duties

Include, but are not limited to, the following:

• Responsible for business systems design and configuration, and upgrades and improvements for low to medium complexity applications.
• Design and implement solutions to a wide range of difficult problems that are imaginative, thorough, and practical.
• Responsible for independent development and configuration of an assigned application.
• Identify issues that arise in the application area as well as issues that impact other application teams, and work to resolve them.
• Develop new processes and procedures to meet current challenges.
• Create and maintain system documentation.
• Lead the estimation of enhancement or support requests.
• Guide workflow design, configure and test system changes, and analyze technical issues.
• Liaise with business systems stakeholders and software vendor’s implementation staff to ensure alignment of business needs with the delivery of system changes.
• Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements.
• Participate in developing documentation and participate in trainings and work with end users.
• Troubleshoot problems and questions and provide regular updates on status to key business stakeholders.
• Serve as a subject matter expert of assigned applications.
• Provide end-user production support for issues entered into issue tracking systems.
• Review the status of projects and issues with project leadership.
• Assign or delegate configuration or other activities to other team members.
• Act as delegate for leadership regarding incident or problem resolution.
• Provide mentorship for other peers and take the lead to solve problems, even if outside of normal scope.
• Lead internal process design and documentation to drive continuous improvement for the IT department or team.
• Ability and willingness to take ownership of work activities and ensure that they are done in a timely, accurate, and efficient manner.
• Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
• Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders.
• Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
• Ability and willingness to learn new software applications.
• Apply flexibility with respect to changing end-user business needs.
• Apply strong analytical skills, business intuition, and organizational ability.
• Apply strong problem-solving skills.
• Apply excellent interpersonal and communication skills.
• Ability to operate in a cross-functional and complex matrix environment.
• Ability to be adaptable, open to change, able to work in ambiguous situations, and respond to new information or unexpected circumstances.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work nights and/or weekends, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability and means to travel between local Exact Sciences locations.
• Ability to travel 5% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 12 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree.
• 5+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role.
• Demonstrated ability to understand and apply industry best practices.
• Strong computer skills to include internet navigation and email usage.
• Proficient in Microsoft Office programs.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.

Preferred Qualifications

• Experience configuring business systems software in a life science, healthcare, or related industry.
• Experience with full cycle implementation of Coupa with SAP S/4 HANA integrations
• Experience working with the following Coupa modules: P2P, Coupa Pay, Sourcing, CLMA, Risk & Performance Management, Contingent Workforce, Spend Guard, Analytics and the Open Business Network
• Experience working with event-based integrations and platforms (i. Apache Kafka) #LI-VZ1

Salary Range:

$85,000.00 - $135,000.00

The annual base salary shown is a national range for this position on a full-time basis and may differ by hiring location. In addition, this position is bonus eligible, and is eligible to receive company stock upon hire as well as annually.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company’s affirmative action program.

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