Quality Engineer

Are you passionate about delivering high-quality software and eager to make a meaningful impact in a growing SaaS company? As a Quality Engineer at FMX, you’ll play a key role in shaping the future of quality by balancing hands-on testing with automation efforts. In this collaborative and dynamic environment, you’ll take ownership of test case design, documentation, automation, and execution, while working closely with developers and stakeholders to ensure the best possible experience for our end users. You’ll be working closely with a small team of full-stack developers, along with a close-knit group of quality professionals. If you’re seeking a rewarding challenge where you can grow with the product and make a lasting impact, this role is for you.

Responsibilities:

• _Collaborative Quality Mindset:_Embed quality into every phase of the software development life cycle by working closely with developers, product managers, and other stakeholders to ensure thorough testing coverage, from early requirements gathering through final delivery.
• Hands-On Testing: Perform end-to-end, acceptance, and exploratory testing to identify critical bugs and edge cases. Act as the last line of defense for catching issues before they affect customers.
• Test Automation: Develop and maintain automated test scripts to ensure efficient, repeatable testing across releases. Work on automating key regression and functional tests while maintaining a focus on the user experience.
• Test Case Ownership: Design, document, and execute detailed test cases and scenarios, ensuring robust test coverage across all features. Maintain and update test cases as features evolve.
• Troubleshooting & Support: Collaborate with developers to investigate, troubleshoot, and resolve test failures, ensuring any defects are fully addressed before deployment.
• Continuous Improvement: Work with the QA Lead to advocate for quality by identifying areas for process improvement and efficiency gains in both manual and automated testing.
• Closing Loops: Apply learnings from escaped defects to improve test case design and testing process.
• Customer Advocate: Raise issues that impact customers before customers report them, and act as the voice of the customer, advocating on their behalf.

What we're testing:

• A SaaS web application built using the C#/ASP.NET MVC.
• APIs with GET, POST, PUT, and DELETE
• Mobile Application
• Various other web client front ends

Who is FMX?

FMX (the company) is a remote-first SaaS company building great software by enabling great people to do their best work through great technology and a great culture.

FMX (the product) is a computerized maintenance management system that streamlines maintenance processes for facilities leaders. Our mission is to simplify complex tasks and improve our customers' lives. Through ease of use, configurability, and world class customer support, we strive to meet the unique needs of each organization we serve.

Note: we are a remote-first company, but the majority of our teammates work East Coast hours. The engineering team holds a daily standup at 9AM EST.

What’s in the DNA of FMX (the company)?

At FMX, we're dedicated to providing a fulfilling and challenging work environment that values our employees' well-being and growth, both personally and professionally. As a company, we’re committed to growing sustainably, which provides job security for employees even during economic downturns.

At FMX, our core values are

• Integrity: Doing the right thing, especially when it’s hard
• Excellence: Embrace productive discomfort, commitment to continuous improvement, and coachability
• Teamwork: respectful communication, ask for help and give help, own your own attitude and impact

These aren’t just catchy phrases on a poster in the office. These values are at the heart of everything we do and guide our decisions, actions, and interactions with our employees, customers, and partners.

Requirements

Preferred Experience & Qualifications: What are we looking for in this role?

• 5+ years of experience working on a Scrum/Agile team
• 5+ years of experience in manual and automated testing for web-based applications.
• 3+ years working with automation tools like Playwright and developing scripts for both UI and API testing.
• Experience in a B2B SaaS environment
• A working understanding of the test pyramid
• A basic understanding of the different types of testing practices and when to apply them
• Experience with testing mobile applications is a plus

Experience we value:

• At FMX, we're looking for employees who are passionate about their work, committed to continuous improvement, and embrace productive discomfort. We're seeking self-motivated individuals who can thrive in a remote work environment, and are able to communicate respectfully and constructively. We value employees who are disciplined in their processes and responsibilities, coachable, and seek out constructive criticism.
• We encourage our employees to take ownership of their role and contribute their ideas towards the direction of our products and company. We believe that our employees are the key to our success, and value their input and ideas. We strive to give our employees the autonomy they need to grow and thrive in their role, while also working collaboratively to achieve our shared goals.

The hiring process for this role:

• Apply! Submit your resume, portfolio link, and answers to the application questions below via the Workable portal.
• Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
• Character interview: An hour conversation that consists of a series of questions to determine whether they possess the must have character qualities as well as what you’re looking for in your next role and what direction you see your career path taking. In the interview will be the hiring manager and the technical lead.
• Technical Interview: An hour conversation that consists of a deeper dive into your career background and technical skills. In the interview will be the hiring manager , technical lead and another QA teammate.

Benefits

FMX Benefits and Life at FMX:

• You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
• Self-guided project time: Our engineers can devote up to 10% of their time working on projects that interest them through our Ten Time program.
• Personal development: At FMX, we promote skills development through training bonuses and a budget for learning resources (e.g. books, online learning, conferences, etc.)
• Competitive benefits: 100% company-paid health, dental and vision insurance.
• Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator
• Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
• Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
• Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible.
• You can wear jeans and tees: Feel free to keep it casual, we do.
• You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.

Compensation:

• We will offer a base salary with bonus potential tied to company performance. On target earnings for this position is expected to be $100,000-110,000.
• 401(k) and medical / dental / vision insurance

Other considerations: The candidate for this position can be located anywhere in the US.

Company:

FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/

Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.