Customer Advisor

Join Patrique Mercier Recruitment as a German Speaking Customer Advisor! This entry-level position offers a fantastic opportunity to kickstart your career in customer service while experiencing the beauty of Greece. Work in a vibrant call center environment where you will interact daily with customers, providing them with top-notch support.

As a German Speaking Customer Advisor, your role will involve assisting customers with their inquiries, resolving issues, and providing essential information about products and services. If you're passionate about helping others and eager to learn, this is the perfect role for you!

Responsibilities

• Provide exceptional customer service to German-speaking clients via phone and online
• Handle a variety of customer inquiries and concerns courteously and efficiently
• Deliver accurate product information and support tailored to customer needs
• Document customer interactions and follow up as needed
• Work collaboratively with other team members to enhance overall service levels
• Participate in training sessions to develop your skills and product knowledge
• Meet and exceed personal and team performance goals

Requirements

• Fluency in German and English is essential
• Strong verbal communication skills and a friendly demeanor
• A positive and proactive attitude toward learning
• Ability to manage customer interactions with patience and understanding
• Basic computer skills and familiarity with customer service technology
• No prior experience necessary; this position is suitable for those seeking an entry-level role
• Must be eligible to work in Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )