Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in connecting talented individuals with exceptional opportunities across various industries, including consumer services, social media, gaming, and more. We are excited to announce a unique opportunity for Polish speakers to enjoy an endless summer in Greece through our Customer Service Jobs. If you have a passion for helping others and want to experience life in the stunning landscapes and vibrant culture of Greece while working in a dynamic and supportive environment, this position is perfect for you. Our recruitment process is designed to ensure that we match the best candidates with the right employers, making your dream job abroad a reality. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, where your career aspirations can flourish in a multilingual and multicultural setting.

Responsibilities

• Provide exceptional customer service to Polish-speaking clients.
• Respond to inquiries via phone, email, and chat in a timely manner.
• Assist customers with their questions and resolve any issues related to products or services.
• Maintain a positive and professional demeanor while handling customer interactions.
• Document customer interactions and feedback to improve service delivery.
• Collaborate with team members to enhance the overall customer experience.
• Follow company policies and procedures to ensure compliance and customer satisfaction.

Requirements

• Fluent in Polish and English; additional languages are a plus.
• Previous experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to handle challenging situations with empathy and professionalism.
• Strong problem-solving skills and attention to detail.
• Familiarity with CRM systems and customer service software.
• Willingness to work flexible hours, including weekends and holidays.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras