Manager, Enablement Engineer

COMPANY OVERVIEW

Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity.

POSITION SUMMARY

This role is required to be in office 5 days a week.

The Enablement Engineering team is uniquely positioned to enable both Domo customers, and Domo employees to find value in and from the platform. As part of the Domo Education team, we teach customers how to leverage Domo to answer the business questions that will change the way they run their organizations. The Manager of the Enablement Engineering team helps enable team members to make real impact with Domo’s customers through coaching, training, and enablement efforts.

KEY RESPONSIBILITIES

• Hire, train, and manage a team of technical enablement all-stars, helping customers to maximize the value they get from the Domo platform through guided training, working sessions, and robust technical solutions;
• Coordinate with partner teams to find the best Enablement Engineer for each customer engagement based on bandwidth, skillset, and history with the customer account;
• Work with members of the Enablement Engineering team to ensure that they have the resources, knowledge, and skills they need to successfully complete the engagements given to them;
• Partner with other Domo Education resources to prioritize, assign, and execute on projects to create one-to-many enablement assets;
• Report on engagement activities, revenue recognition, lead generation, and other impactful metrics to the department.

JOB REQUIREMENTS

• To be successful in this role, a candidate must have strong management and interpersonal skills and a deep understanding of Domo (3+ years’ experience) and how to help customers find value from the platform;
• Exceptional ability to build trust and communicate with customers and internal teams in order to fully meet their needs;
• Excellent verbal and written communication skills and professional etiquette.

LOCATION: American Fork, UT

BENEFITS: [https://www.domo.com/company/careers/culture>

Domo is an equal opportunity employer.

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