Credit Controller

Responsibility for day to day credit and collection activities on key customer accounts for a specified area within the Company Sales region, achieving individual and group monthly collection targets and at the same time maintaining a clean aged receivables profile.

• Handle day to day Credit and Collection activities on customer accounts
• Liasing with Customer Services to ensure customer queries are resolved on a timely basis.
• Reconciliation of customer accounts to ensure clean aged debt report
• Order release in accordance with Avery policy
• Ensure customers adhere to credit terms agreed
• Uphold professional internal relationships with various departments within the SSC and with outsourced BPO team, in order to fulfil the requirement of the role

Personal Characteristics

• Committed approach to team work
• Motivated and target focused
• Very strong interpersonal skills
• Excellent time management skills
• Resilient under pressure and able to quickly adapt to unforeseen work demands
• Reliability and personal integrity
• Self motivated and willing to learn new skills to progress within the SSC
• Good listening and communication skills.

Skills & Abilities

• Able to work under pressure and deal positively with difficult situations
• Has sensitivity and adopts a positive approach to problem solving
• Financial and commercial awareness, & good judgemental skills
• Good numeracy skills
• Very good organisational skills
• Excellent communicator
• Ability to build strong relationships with Customer Service.
• Ability to prioritise workloads in accordance with business needs.

Requirements

Essential

· At least 18 months experience in a credit control environment

· Educated to at least Certificate/Diploma level

· Excellent communication skills both written and verbal

· Good numeracy & analytical skills

· Fluency in French & English essential

Desirable

· Some European travel may be required – ad hoc basis

· Previous exposure to a culturally diverse working environment

· Shared Service Centre experience

· Previous credit control experience in Multinational Organisation

Additional information

Here in Cork, the future of Finance is at the heart of everything we do ensuring that we continue to be a successful Shared Service Centre.

Reporting directly to a OTC Manager , this role would suit a motivated person who is looking to develop a Finance career with an expanding & ambitious European Shared Service Centre. The successful candidate will work as part of a team & be responsible for providing efficient & effective support to the Credit Control Department & wider Stakeholders.

Come and work with us and we will give you a world to work with