Lead UX Researcher

Get to know the team

GrabFin is building the payments and fintech services of tomorrow for the people of Southeast Asia. Today, more than 6 in 10 Southeast Asians are unbanked or underbanked and GrabFin aims to change that by empowering our consumers and partners with seamless, smart and reliable financial products and cashless payment solutions.

Get to know the role

As a Lead UX Researcher on the GrabFin team, you will own UX Research outcomes, operations, quality & excellence, working in a highly collaborative fashion across several teams. You will support a team of designers in conducting evaluative research and in exploring the needs of our consumers, drivers and merchants across Lending, Digital Goods, Insurance, Digital Banking and Payments.

If you have a user-centric approach, embrace ambiguity and thrive in collaborative environments, then the Grab Design team is the place for you. We’re looking for exceptional researchers who are excited by the opportunity to have a major impact on the lives of millions of people across Southeast Asia.

The day-to-day activities

• Own UX Research outcomes and operations for Financial Services and Payments - owning rese...