Operations Specialist

The Operations Specialist provides dealers and their advertising partners with the tools needed to help promote brand-enhancing advertising and fund utilization.

What you will do:

• Review marketing materials against an established set of guidelines and brand standards, enter results into database, and communicate results of the review to advertisers

• Work with a wide range of clients and customers (primarily via email, phone, and chat) to understand their marketing needs.

• Maintain accurate profile and communication records with proactive recognition and reporting tied to support and actions provided.

• Coach customers and advertising partners in creating and submitting brand-enhancing content.

• Participate in team collaboration through idea-sharing and brainstorming sessions

• Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers

• Perform website functionality checks

• May perform quality control checks to ensure accuracy and compliance with program guidelines (QC)

Qualifications

• Bachelor's Degree in business, communication, journalism, marketing or related field

• Less than 1 year marketing or advertising experience (entry level)

• Some remote-work experience preferred and demonstrated ability to work independently

• Established technical competence including experience with Microsoft Word, Excel, and Outlook

• Sound attention to detail and excellent time management

• Ability to organize work, multitask and meet deadlines

• Exceptional ability to work within a team environment

• Solid verbal and written communication skills

• A natural curiosity and eager desire to learn

• Live less than 50 miles from St. Louis and be willing to work from the office when requested

We are a culture of passionate, collaborative, and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.