SAP Change Lead

GENERAL MISSION:

• Establishes and implements change management tools and methodologies.
• Ensures that project vision & targets are clear and formalized.
• Ensures a good understanding of the main changes within the project perimeter.
• Anticipates the unexpected effects of the project on the organization.
• Brings to the project all the aspects to be considered that are not directly linked to the operational aspects of the project (communication, training, commitment…).
• Works in close collaboration with HR and Communication experts.
• If necessary, give to PS and PM an overview of program priorities and risks.

ACTIVITIES:

• Provide operational support and documentation to PS and PM when necessary.
• Challenges stakeholders to formalize “as is” and “to be” situations.
• Prepares and implements the impact assessment approach.
• Provides for the project a communication plan & a change management plan.
• Provides to PS and PL a communication plan.
• Follow up updates the change action plan and the communication plan.

Requirements

Necessary Qualifications for an SAP Change Lead:

• Knows the 4 key processes of an ERP (Procure To Pay, Forecast To Deliver, Order To Cash, Finance & Controlling).
• Conduct an impact assessment process.
• Adapts the methodology with the project context.
• Challenges each counterpart to promote commitment around the project.
• Ensures that the project complies fully with the local social obligations.
• Ensures an adapted communication plan on the project within the perimeter.
• Constructive attitude regarding issues faced by the project.
• Ability to "move the lines" without "doing the work of..."
• Peaceful attitude to face conflict situations inside the company.
• Openness and Rigorous.
• Synthetic and Analytic.