Senior Systems Engineer

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

Job Duties:

Contribute to the evolving design and architecture of reliable and scalable infrastructure.

Provide sysadmin support to colleagues in Dev and Helpdesk engineering teams on ongoing issues and

closely aligned troubleshooting procedures.

Identify system weaknesses and propose/implement improvements.

Design and implement automation.

Available on calls as part of 24/7 System Engineer team.

Resolve unexpected issues in real time.

Maintaining software applications, operating systems and regular maintenance.

Write all related documentation / update data in online tools (Changes, Validation docs, systems

proposals/recommendation, etc).

Required skills:

At least 6 years professional system engineering experience.

Must have at least 5 years Linux experience

Thorough understanding of operating systems Linux (preferably CentOs) and OSX.

Experience in handling docker, RoundCube, ESET, AWS, AWS Workspace, Rocketchat, Ansible, OpenDNS

- Cisco Umbrella, Confluence, etc

Experience in performing maintenance tasks on AWS, MS SQL and Java/Tomcat systems

Knowledge of Windows Server 2008r2 with strong skills in GPOs and Active Directory.

Knowledge of industry standard network monitoring tools as Nagios, Icinga, Cacti, Grafana, Influx, logstash,

Kibana, etc

Knowledge of PCI standards and requirements.

Experience with VMWare VSphere/ESXi.

Knowledge of scripting languages as Bash, etc.

Love automation and try to use it as much as possible, preferably with Ansible.

Experience with layer 1-3 network knowledge, preferably Vlans and Basic Routing is a huge plus.

Experience in Network function virtualization.

Strong problem solving and logic skills required.

Willing to be working on graveyard shift.

You have excellent people skills at all levels.

Strong English communication skills.

Familiarity with ticketing system, preferably Freshservice.

Open to working in BGC Taguig

What we do.

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation, and is proudly certified as a Great Place to Work®.

Come as U are, because U Matter at Ubiquity.

We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.