Site Reliability Engineer

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

FIS is hiring a Site Reliability Engineer (SRE) for our innovative Capital Markets production operations team to manage our clients in both private and public cloud.

As an SRE team member, you will participate in all of the day-to-day activities of operating various production environments to help maintain high stability, reduced Service Downtime and improve Quality of Service for FIS clients.

• This could involve working with bleeding edge technology while coding, configuring, implementing, maintaining and supporting.

• Participate and Lead the Day-to-Day Operations of the Team for Changes and Incident

• Lead Incident Triage Calls and Follow up on Root Cause Analysis

• Configuring and Deploying Product Releases into Production and verifying for Quality work

• Participating in Data Centre and Infrastructure Change activities

• Developing Monitoring and Alerting for various Application production environments

• Help identify repetitive non-value adding tasks and be hands-on in coding and scripting to automate them.

• Actively Participate and Contribute in Team Meetings and Team Building activities.

What you will need:

• Strong knowledge and experience in supporting Microsoft Windows Server
• Strong Microsoft PowerShell experience.
• Site Reliability Engineer (SRE) will focus on Scalability, High Availability, Performance, Stability and Reliability of Software Applications. SRE will build automations to simplify operations and processes, collaborate with cross-functional teams to create proactive engineering mechanisms and ensure positive end user experiences.
• SRE with a good understanding of Products & interdependencies, with blend of pragmatic, operational and software development skills, will apply sound engineering principles, operational discipline, and mature automation to our operating environments and the codebase.
• Proven experience and knowledge of designing, building and supporting application infrastructure in a private and Azure public cloud.
• Change Management experience on ITSM Tools like Service Now
• Experience Initiating and leading or participating in Resolution of Incidents
• Experience developing and or implementing effective Monitoring on standard tools similar to Splunk, Dynatrace, and Azure cloud native monitoring tools.
• Knowledge and Skills to comfortably work on Windows, SQL Server
• Ability to query, script and deploy in Microsoft SQL Server.
• To be a self-starter and someone who can run with minimal supervision.

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Added Bonus if you have:

• Hands on experience in developing and implementing production monitoring
• Experience and good understanding Networking
• Hands on PowerShell, MS SQL programming experience
• General Knowledge of Financial applications
• LaserFiche experience

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What we offer you

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your technical skillset

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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