Financial Operations Specialist

Epic Staffing Group (Epic), a portfolio company of The Pritzker Organization, is a fast-growing company that provides staffing solutions to the high-demand and rapidly expanding industries of Life Sciences and Healthcare (we are #404 on the Inc. 5000 list of Fastest-Growing Private Companies in America). Epic provides best-in-class staffing solutions across a variety of end markets through its deep sector expertise across life sciences and healthcare. Our Award-winning ‘client first’ culture and operational excellence drive industry-leading customer and candidate retention. We are already one of the largest staffing companies in our industry, and our rapid growth and ongoing expansion are creating opportunities at many levels. You can learn more about Epic Staffing Group below.

An ESGI FOS Specialist is responsible, but not limited, to the following:

Payroll

• Timecard processing
• Wage/hourly law reviews
• Payroll submissions
• Payroll customer service

New Start Review

• Master documented timesheet, contract and billing rules per client
• Review starts on a weekly basis checking accuracy of API vs contract for proper billing, escalating any issue to the US FOS team or contract team
• Review contract with Erecruit to assure all contractual items are on the calculator for accurate processing
• Creation of Payroll New start documentations, Bible and Expected Hours

Pay-no- bill

• Resolve issues related to hours worked but not yet billable
• Review portals for rejected or unresolved approved timecards
• Communicate directly with traveler and client contacts to resolve all outstanding issues related to hours not billed and billed hours not paid, as applicable
• Work directly with direct functional manager and other departments on process improvements, documentation updates and other related tasks to improve management of unbilled hours and billed hours but not paid timely
• Relay to recruitment manager potential items that will need to be pulled back in the event of hours paid to traveler but ended up unbillable to client, as applicable

AR Management

• Prep and send collection emails per ESGIs’ collection blocks
• Reconciliation of facility portals for approval and payments
• Dispute Resolutions with clients and our travelers
• EHS fields entry
• Collections notes updates
• AR mailbox management
• Credit memo preparations

Other Tasks and Adhoc Projects

• Participate in trainings and cross-training with other team members within the Finance department
• Serves as back up for other team members in case of absences
• Assist with other accounting department duties as needed.
• Assist with reporting as assigned
• Help in the completion of Special/Adhoc projects that are given from time to time.

CORE SKILLS DEVELOPMENT

The FOS Specialist is expected to continuously develop his/her own skills to carry out his/her duties: Customer service orientation Communication skills Computer skills (Microsoft Office – Excel, Word and Powerpoint) Organizational and time management skills

ADMINISTRATION/POLICY COMPLIANCE

Plans and seeks approval from PH Administrative manager for all vacation leave, ensuring there is enough communication and consideration with co-workers. Advise PH Administrative manager for Sick Leave at least 1 hour before scheduled shift. Communicate personnel concerns / requests to PH Administrative manager. Abide by Cirrus Global Services, Inc.’s policies and procedures.

What's in store for you at Epic?

• Competitive salary package, quarterly performance bonus
• HMO (medical and dental) & Life Insurance coverage
• Paid vacation and sick leave credits. All unused leave credits are convertible to cash by end of the year
• Additional Covid-19 vaccine and birthday leave credits
• Extra allowances will be given for WFH set-up such as internet subsidy and transportation allowance for WFO set-up
• Medicine & Optical reimbursements
• Perfect Attendance bonus
• Career development and advancement opportunities