Get notifications to your inbox about new jobs that are similar to this one.
No spam. No ads. Unsubscribe anytime.
PrepayPower is an Irish-owned and independent energy provider focused on giving customers total control and complete transparency over their electricity costs
Ranked as one of Ireland’s best workplaces, by Great Place to Work for 4 years, we offer ambitious candidates a fast-paced and challenging work environment, with the opportunity to grow your career. With almost 400 employees and growing, PrepayPower is the market leader for Pay as You Go Electricity, Gas, and Broadband in Ireland.
The Role
We are looking for a target-driven Customer Advisor to work within our Revenue Protection Team. The purpose of the role is to ensure that customers are charged correctly, accounts are monitored to ensure they are performing, and underperforming accounts are identified and managed effectively. The ideal candidate will have strong experience in a phone-based customer service or contact center role.
This role requires excellent attention to detail and exceptional communicational skills while focusing on delivering the best outcome for our customers.
Key Responsibilities
Required Skills & Experience
Career Incentive & Benefits
Prepay Power is the market leader for Pay-As-You-Go electricity and gas in Ireland. We disrupted the energy market in 2011 with one purpose in mind: ‘To give people total control and complete transparency over their electricity costs.’ Over 170,000 customers have already switched to Prepay Power (and we’re still growing!). In a market dominated by semi-states and subsidiaries to large energy multinationals, we are Irish-owned and independent.
Our service empowers customers to take control of their energy costs. Rather than the traditional market model of short-term discounts with significant terms attached, we help customers achieve long-term savings on the electricity, gas, and broadband that they use, which counts on every bill. Our approach is different and customer-driven. We pride ourselves on providing customers with an excellent level of service in an operationally efficient manner.
PrepayPower is an Equal Opportunity Employer, we believe and treat all our employees, customers, and other stakeholders with dignity and respect.