Key responsibilities

• Issue management and follow up with development and project team
• Engage in code deployment across multiple environments.
• Identify and implement automation of environment support and buildout.
• Escalation and management of issues to resolution
• Non-production batch run and monitoring in Control-M and issue resolution.
• Liaise with infrastructure teams to manage SwapClear environment – DB, Unix, MQ, Storage, portal, Networks, Control-M
• Issue tracking and analysis
• Release coordination and implementation
• Support BAs, tester, risk analysts in a scrum-like setting
• Maintain working relationship with development team, business teams and business management
• Work in Shifts/Out of hours support/ On-call support
• Be available for overnight support of non-production services to ensure successful completion of batch processes and code deployments.
• Respond to overnight calls and take care of issues.
• Support weekend Production releases and maintenance work.
• Participate in Production/non-production out of hours activities such as Weekend deployments.
• Consultancy
• Provide consultancy during design and implementation.
• Act as domain experts for th...