Senior Salesforce Solution Architect

The Challenge

Reporting to the Senior Manager of Solution Architects, the Senior Salesforce Solution Architect will play a pivotal role in driving the transformation and optimization of our processes within the Salesforce ecosystem. We are seeking an experienced Senior Salesforce Solution Architect with a specialization in Sales & Service Cloud to join our dynamic team. If you possess a deep understanding of Salesforce and a proven track record of designing and implementing successful, durable solutions, we invite you to apply and contribute to our continued growth.

The Mission:

1. Lead To Quote Process Design:

• Collaborate with stakeholders to gather and analyze business requirements related to Lead To Cash processes.
• Design end-to-end Lead To Quote solutions, incorporating industry best practices, Salesforce capabilities, and integration points.
• Create comprehensive architectural diagrams, process flows, and solution documentation.

1. Technical Leadership:

• Provide expert guidance to development teams, ensuring alignment with architectural standards, guidelines, and best practices.
• Lead the evaluation and selection of technologies, tools, and third-party applications that complement the Lead To Quote ecosystem.
• Oversee the development of technical specifications and ensure adherence to design principles.

1. Salesforce Configuration and Customization:

• Configure and customize Salesforce objects, fields, validation rules, flows, and custom code (Apex, Lightning Components) to support Lead To Quote requirements.
• Knowledge of Sales Cloud, Territory Management, MDM, Lead Routing, Account Hierarchies, Account Enrichment, Lead Enrichment

1. Integration and Data Management:

• Architect integration solutions to seamlessly connect Salesforce with external systems, ensuring data consistency and real-time information exchange.
• Define data migration strategies and oversee data cleansing and transformation efforts to ensure accurate and reliable Lead To Quote data.

1. Performance Optimization:

• Identify and address performance bottlenecks, scalability concerns, and other technical challenges within the Lead To Quote processes.
• Monitor system performance and collaborate with technical teams to implement optimizations

1. Solution Governance and Compliance:

• Ensure that the Lead To Quote solution complies with security, data privacy, and regulatory requirements.
• Lead solution reviews and ensure alignment with architectural guidelines.

1. Stakeholder Collaboration:

• Collaborate closely with cross-functional teams, including Sales, Strategy, Operations, and Finance, to ensure the Lead To Quote solution meets business needs.
• Present technical concepts and solutions to both technical and non-technical stakeholders.

1. Mentorship and Training:

• Provide guidance, mentorship, and knowledge transfer to junior architects and development teams.
• Conduct training sessions to enhance team members' understanding of Lead To Quote processes and Salesforce best practices.

Your Experience Includes

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).
• Salesforce Certified Application Architect or System Architect credentials.
• Proficiency in Salesforce Tools such as Jira, Gearset (or any other deployment tools), Salesforce CPQ, experience with Apex, Lightning Components, and integration tools.
• Strong understanding of Lead To Quote processes, including lead management, opportunity tracking, quoting, pricing, and contract management.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.

Extra Awesome

• Experience working at a startup
• Salesforce Certified CPQ Specialist
• Experience with other Salesforce products, such as Billing, Commerce Cloud, or Einstein Analytics.
• Previous experience in SaaS/digital subscription products, or a similar field.
• Project management experience.
• Advanced degrees or certifications in related fields.