Software Quality Assurance

Position Summary

The Professional, Software QA, will be hands-on and act as an information resource about assigned areas of responsibility to other Quality Assurance staff and possess leadership capabilities for multiple complex projects.
He or she will design, implement, maintain and recommend changes about the new functions and features to update the test plans and produce evaluation processes. The incumbent will work closely with Developer and Project Managers in defining and designing performance test requirements. Lead other engineers to ensure thorough test coverage and test performance before product launch date. The incumbent will also be working on action items such as: making and coordinating the each project’s schedule (entry & approval) and test plan, and reporting HQ and internal group the risk points such as blocking issues before launch or carrier entry date as well as follow up all of these issues.

Role and Responsibilities

- Coordinate with R&D to implement new standards and specification related changes and/or carrier specific requirements
- Use technical engineering knowledge and experience to understand customer applications, test cases, and requirements. Interworking capability with teams in different time zones.
- Works independently & determines approach to work, and is monitored/supervised based more on milestone basis, and at key deliverable junctures
- Identify the required documentation and process for the project. Assist in creation of design requirements. Assist in analyzing test data and reports to determine if design meets functional and performance specifications. Collaborate with other engineering staff to evaluate interface between hardware and software products. Analyze test data and reports to determine if design meets functional and performance specifications
- Diagnose Protocol and System level issues from the carriers, screen through and debug issues reported from carrier, and oversee IOT and field test by doing in-depth log analysis
- Will Manage & train junior Engineer and 3rd party engineers to perform required test items
- Mentor fellow engineers to provide 1 on 1 training in the field (technical, process)
- Create / update technical, test process, work process documents
- Understand requirements and core functions and new features from Samsung or from the competitors
- Responsible for developing new TC and proofing various test cases, Tests new features to ensure that features and performances are correct and test results are accurate

Skills and Qualifications

Bachelor's degree in Engineering, preferably in Computer Science, Computer Engineering, and Electrical Engineering
5+ years of experience in wireless industry preferrably in Mobile QA
Proven Experience in QA life cycle, test plans, test executing and reporting
In-depth knowledge and hands-on experience of wireless technologies including GSM/CDMA/WCDMA/LTE/5G and Radio Interface and/or exposure to RF network engineering, etc.
Familiar with 5G technologies is a plus including, but not limited to mmWave/Sub6 and Beamforming
Excellent knowledge in LTE features including VoLTE/ViLTE/VoWiFi/RCS messages/OTA Activation
Expert in utilizing log capturing and processing Tools: QXDM, QCAT, QPST, QMICM, NNEXT, SHANNON DM, N-Trace, Mobile Analyzer, Artemis, Debug Mux, Spy Tracer, Odin, XCAL, Mobile Datum, PC Datum, Wire shark/WindCatcher/Actix/XCAP-M with good understadning in OTA signaling messages
Experience with Spirent/Metrico Tools: NOMAD/MUSE/Datum
Excellent knowledge in Advanced LTE features including but not limited to QAM, LAA, Carrier Aggregation, MIMO, Beam Forming
Expert in IMS SIP (Session Initiated Protocol), VoLTE & IR94 call processing.
Able to test in driving condition, and able to travel at any given moment
Strong problem solving and analytical skills, communication(verbal and written) skills, and organizational and documentation skills
- Core competencies in Java and/or C#, also Familiarity with scripting languages such as Python to Write Test automation code using Eclipse, Android Studio, Visual Studio.
- Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.