Program Specialist

We are searching for a Program Specialist to join the team! This Program Specialist will work across cross-functional internal teams to manage day-to-day operations of the Kidney Care Management (KCM) program that currently serves >3,000 patients in >800 Aledade practices.

Essential Duties & Responsibilities:

• Lead day-to-day project management (e.g., own meeting facilitation with internal cross-functional workstreams and external partners, maintain and iterate on existing program management materials, day-to-day relationship management with vendor partner, etc.) while looking for opportunities to improve existing materials and workflows to support the KCM program
• Lead regular data analysis and maintenance of Tableau dashboards (in close partnership with the Business Intelligence team) to track key program metrics, measure performance, and catch and address any technical issues
• Support Practice Adoption, Practice Engagement, and Experience Research & Design (XDR) teams to develop/ iterate on program materials, schedule/ facilitate calls with practices as needed, and capturing and responding to practice and field team feedback
• Support various pilot projects to increase patient engagement, test improvements to existing operational workflows, and drive better cross-program collaboration across Aledade Plus programs
• Other duties as assigned

Required Skills/Abilities:

• Proactive problem-solver with a willingness to learn, ask questions, and operate independently in ambiguity
• Strong communication and facilitation skills
• Strong organizational skills with an attention to detail
• Working knowledge of Microsoft Excel/Google Sheets (i.e., must be comfortable with basic formulas like vlookup, pivot tables, etc.) and Tableau
• Mission orientation - Demonstrated interest/ excitement around driving impact for patients and practices and value-based care
• Proven ability to work effectively with cross-functional teams
• Strong analytical skills/mindset

Education & Experience:

• Bachelor’s Degree
• Minimum of 3+ years of work experience
• Healthcare experience in an operations, project management, or client services/account management capacity (preferred)

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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