Alert Management Specialist

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

We are currently hiring an Alert Management Specialist to join our growing Safety Operations Center based in Calgary, Alberta. The Alert Management Specialist reports to Reporting to the Manager, Safety Operations Center. This role provides a professional and timely service for our customers. Our Alert Management Specialists manage safety incidents efficiently and conscientiously from onset through to resolution. This is a part-time position.

Requirements:

• Fluent written & spoken English is required
• Written or spoken French is required.
• Consistently demonstrate a strong work ethic to handle a high volume of client interactions with diligence, professionalism, and attention to detail.
• Ability to demonstrate proficiency utilizing technology to maintain organized records, access information, and manage client accounts or inquiries, ensuring data accuracy and security.
• Demonstrate the...