Airtable is on a mission to put no-code AI in the hands of citizen developers around the world. Our AI capabilities are used by companies ranging from global enterprises like AWS through to small businesses transforming their entire operations on our platform. Today, the company has more than 500,000 customers, including more than 50% of the Global 2000.
As the Director of Customer Marketing, you’ll drive the overall customer marketing strategy, from onboarding and retention to advocacy and expansion. You’ll work closely with both Product and Customer Success organizations to drive adoption and satisfaction across a thriving community of users around the world. This position reports to the Vice President of Product Marketing.
What you'll do
- Develop all up customer marketing strategy with focus on advocacy, expansion, and satisfaction.
- Spearhead customer advocacy initiatives aligned to product & solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, references and community needed to drive our next wave of growth.
- Create strategic insights from across our customer base to help influence roadmap, grow...
Airtable
Airtable is a company that allows people to create software that fits the unique needs of their businesses
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