Hire Controller

RPO Recruitment is excited to partner with a leading equipment hire company in Cape Town to find a dynamic and friendly Hire Controller to join their team. As the Hire Controller, you will play a crucial role in managing the hiring process for a wide range of equipment, ensuring a smooth and efficient operation for both the company and its clients. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service.

Responsibilities

• Manage the end-to-end hiring process, from receiving enquiries and providing quotes to coordinating equipment availability and scheduling delivery.
• Build and maintain strong relationships with clients, ensuring their needs and expectations are met in a timely and professional manner.
• Collaborate with the operations team to ensure equipment availability and readiness for hire.
• Coordinate logistics and transportation for equipment delivery and collection.
• Ensure accurate and up-to-date records of equipment hires, billing, and invoicing.
• Resolve any issues or concerns related to equipment hire, addressing customer inquiries and complaints in a friendly and professional manner.
• Identify opportunities for process improvements and contribute to the development of best practices within the hire department.

Requirements

• Prior experience in a similar role, preferably within the equipment hire industry.
• Excellent communication and interpersonal skills, with a friendly and customer-focused attitude.
• Strong organizational and multitasking abilities to handle multiple enquiries and hire requests simultaneously.
• Attention to detail to ensure accurate record-keeping and billing.
• Ability to work well under pressure and meet tight deadlines.
• Proficient in using computer systems and software for order management and invoicing.
• Valid driver's license and the ability to travel for on-site visits or equipment collection.

Benefits

RPO is a Specialist Recruitment Agency that provides candidates and clients with unique recruitment solutions tailored to their needs. We focus on helping you reach your personal and professional goals by connecting you to your perfect career path.

Salary: negotiable.

Our client is offering a highly competitive salary for this role based on experience.

Apply for this role today, contact Shannon Thomson and Jamie-lee McCallum at RPO Recruitment or on LinkedIn

You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: logistics@rpo-recruit.za.com